Top Benefits
About the role
Who are we?
For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.
What are we looking for?
At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, and driven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.
At Performance Ford we are seeking individuals interested in the role of Service Receptionist. The Receptionist, under the direction of management, will primarily be responsible for ensuring every customer is provided with exceptional service and has a positive experience.
Experience is not necessary. Training would be provided as we would love to invest in the right candidate.
Job Qualifications:
- Knowledge and experience with phone systems.
- Proficiency in Microsoft Office/Excel and computer applications.
- Excellent customer service skills.
- Must have a positive and cheerful disposition even in times of conflict.
Job Requirements:
- Greets customers and determines the nature of their visit.
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes thorough messages as per Receptionist Training Document.
- Communicates with callers and visitors in a professional, friendly and efficient manner.
- Enters data into prospect tracking system and runs prospect reports for managers weekly.
- Communicates messages to the appropriate parties in a timely manner.
- Types memos, correspondence, reports and other documents.
- Assist with licensing duties.
- Walk guests to requested areas and do introduction.
- Assists with clerical duties as requested.
Additional Responsibilities:
- Maintain a professional appearance in accordance with company policy.
- Ahere to all company polices and procedures.
- Other tasks and duties as assigned.
Why choose Rafih?
- Competitive compensation and bonus plans
- Competitive Employee Benefits program
- Comprehensive training to set you up for success in your role
- A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support
- Advancement opportunities
- A company culture focused on inclusivity, diversity, employee wellness, and community engagement
- Employee engagement and recognition events
Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment.
We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview, will be considered at this time.
Job Type: Full-time
Benefits:
- On-site parking
- Paid time off
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Windsor, ON N8W 5W2: reliably commute or plan to relocate before starting work (required)
Experience:
- Receptionist: 1 year (preferred)
Work Location: In person
About Rafih Auto Group
We at Rafih Auto Group strive to establish a long-term relationship with our customers through understanding their expectations and requirements and providing them with solutions that meet their expectations with complete satisfaction.
We know that a vehicle is not just something that makes life easier but is something that becomes part of a person’s existence. It defines their personality, their social image, and how they want to present themselves before others.
We always believe that there is a car for everyone, catering to them in its unique way. We know how distinctive a sedan is from a coupe, a coupe is from an SUV, and an SUV is from a pickup truck. That’s why when a customer first visits us, our primary emphasis is on understanding what they really are looking for, and then make suggestions based on it.
For more than four decades, we have been representing all the great brands you’ve come to know and trust in Canada and the USA – RAM, Jaguar, Land Rover, Lexus, Lincoln, Porsche Dodge, Chrysler, Toyota, Ford, MINI, Smart, Chevrolet, Buick, GMC, Corvette, and Mazda. Come see our impressive facilities and find out why Canada and the USA love dealing with the Rafih Auto Group. If you are looking for an import or domestic car, truck, SUV, or minivan, we are the one-stop solution for you. Our dealerships are equipped with the latest technology and software to offer you the best car buying and servicing experience.
Rafih Auto Group has several dealerships in all the major regions including Canada and Cleveland and Michigan in the USA. Since the beginning, we are determined to serve our customers with the best car buying and servicing experience and make sure that they are completely satisfied with their vehicle.
At Rafih Auto Group, the first and foremost priority is our bonding with our customers in a fun way so that we don’t just make business relations with them, but also a friendly one that can last long and memorable.
Top Benefits
About the role
Who are we?
For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.
What are we looking for?
At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, and driven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.
At Performance Ford we are seeking individuals interested in the role of Service Receptionist. The Receptionist, under the direction of management, will primarily be responsible for ensuring every customer is provided with exceptional service and has a positive experience.
Experience is not necessary. Training would be provided as we would love to invest in the right candidate.
Job Qualifications:
- Knowledge and experience with phone systems.
- Proficiency in Microsoft Office/Excel and computer applications.
- Excellent customer service skills.
- Must have a positive and cheerful disposition even in times of conflict.
Job Requirements:
- Greets customers and determines the nature of their visit.
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes thorough messages as per Receptionist Training Document.
- Communicates with callers and visitors in a professional, friendly and efficient manner.
- Enters data into prospect tracking system and runs prospect reports for managers weekly.
- Communicates messages to the appropriate parties in a timely manner.
- Types memos, correspondence, reports and other documents.
- Assist with licensing duties.
- Walk guests to requested areas and do introduction.
- Assists with clerical duties as requested.
Additional Responsibilities:
- Maintain a professional appearance in accordance with company policy.
- Ahere to all company polices and procedures.
- Other tasks and duties as assigned.
Why choose Rafih?
- Competitive compensation and bonus plans
- Competitive Employee Benefits program
- Comprehensive training to set you up for success in your role
- A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support
- Advancement opportunities
- A company culture focused on inclusivity, diversity, employee wellness, and community engagement
- Employee engagement and recognition events
Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment.
We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview, will be considered at this time.
Job Type: Full-time
Benefits:
- On-site parking
- Paid time off
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Windsor, ON N8W 5W2: reliably commute or plan to relocate before starting work (required)
Experience:
- Receptionist: 1 year (preferred)
Work Location: In person
About Rafih Auto Group
We at Rafih Auto Group strive to establish a long-term relationship with our customers through understanding their expectations and requirements and providing them with solutions that meet their expectations with complete satisfaction.
We know that a vehicle is not just something that makes life easier but is something that becomes part of a person’s existence. It defines their personality, their social image, and how they want to present themselves before others.
We always believe that there is a car for everyone, catering to them in its unique way. We know how distinctive a sedan is from a coupe, a coupe is from an SUV, and an SUV is from a pickup truck. That’s why when a customer first visits us, our primary emphasis is on understanding what they really are looking for, and then make suggestions based on it.
For more than four decades, we have been representing all the great brands you’ve come to know and trust in Canada and the USA – RAM, Jaguar, Land Rover, Lexus, Lincoln, Porsche Dodge, Chrysler, Toyota, Ford, MINI, Smart, Chevrolet, Buick, GMC, Corvette, and Mazda. Come see our impressive facilities and find out why Canada and the USA love dealing with the Rafih Auto Group. If you are looking for an import or domestic car, truck, SUV, or minivan, we are the one-stop solution for you. Our dealerships are equipped with the latest technology and software to offer you the best car buying and servicing experience.
Rafih Auto Group has several dealerships in all the major regions including Canada and Cleveland and Michigan in the USA. Since the beginning, we are determined to serve our customers with the best car buying and servicing experience and make sure that they are completely satisfied with their vehicle.
At Rafih Auto Group, the first and foremost priority is our bonding with our customers in a fun way so that we don’t just make business relations with them, but also a friendly one that can last long and memorable.