Purpose

As a Coordinator, Learning Planning and Performance, you will assist the broader Learning Planning and Performance team with logistics, administration, content build, metric reporting and population management for all Learning initiatives across the Canadian Commercial Bank. An extremely high level of accuracy and attention to detail is necessary to be successful in this role.

Contributes to the overall success of the Strategy, Performance and Client Value team in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities:

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Assists with the execution of projects through various phases by:

• Creating, maintaining and ensuring the timely execution of work plans that identify key deliverables, milestones, owners, timelines, interdependencies, etc.

• Liaising with team members, stakeholders and partners to gain information and assist in project execution

• Contributing to the creation of any required documents (e.g. presentations, business cases, etc.)

• Ensuring all activities are delivered/performed according to schedule

• Assisting in the execution of assigned end user implementation tasks

• Provide additional support as needed to the Strategy, Performance and Client Value team

Collaborates with team members to assist with managing, planning and executing various Training initiatives and meetings by:

• Scheduling/contributing to new employee orientation and other training sessions by managing the new employee list and sending out welcome packages

• Assisting with event preparation requirements, including managing attendee and registration lists, preparing and printing various materials

• Managing attendee lists and invitations for events, workshops and training sessions (both virtual and in person)

• Assisting with the creation, distribution and compilation of feedback surveys

Support ongoing reporting by:

• Ensuring data integrity through quality tracking, measurement and reporting for projects, programs and ad hoc requests.

• Supporting team members with monthly and quarterly executive reports

• Managing and preparing employee lists and reports on a weekly basis

• Gathering feedback and data to support continuous improvement efforts and adapt processes as necessary

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Champions a high performance environment and contributes to an inclusive work environment.

Education / Experience / Other Information:

• Post-secondary education and/or equivalent work experience in a coordinator role

• Knowledge of Canadian Banking an asset

• National scope which requires knowledge of regions and time zones

• Ability to juggle multiple, changing priorities in a fast-paced environment

• Extremely high attention to detail and accuracy

• Proactive mindset and not shy to share ideas and creative ways of getting work done efficiently and effectively

• Strong working knowledge of the Microsoft Office Suite (Word, Power Point, Excel, Teams)

• Extremely strong verbal and written communication skills

Working Conditions:

• Work in a standard office-based environment; non-standard hours are a common occurrence.