About the role
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description Reporting to the Manager Claims Auto, Salvage, the Claim Assistant, Salvage handles many tasks to support Claim Advisors, including but not limited to setting up and assigning claims, requesting reports, issuing payments and recoveries, and using multiple software programs.
Accountabilities:
- Provide superior customer service experience for Claim Advisors of all levels
- Collaborate within the Operations team and Claim Advisors
- Provide on the job training for team members as requested by manager
- Proactively manage day-to-day priorities, balancing new assignments with active tasks
- Act as back up to other Claim Assistants
- General office duties
Qualifications and Experience:
- Minimum high school education or equivalent
- Customer service experience is required
- Commitment to providing outstanding customer service
- Proficient keyboard skills and computer literacy
- Excellent verbal and written communication skills
- Ability to collaborate with peers and subordinates to reach goals
- Highly motivated and able to work well independently
- Enrollment in CIP designation is an asset.
About Allstate Canada
Insurance plays an important role in Canada. We help customers protect the people and things that matter most in their lives. We pursue that by staying true to our values: integrity, inclusive diversity and equity, and collective success. We believe our employees are our greatest strength, so we strive to create an environment for people to flourish by focusing on wellness, work flexibility, collaboration, contribution and growth – both for the company and for careers. In fact, our corporate culture is one of our strongest assets and a key differentiator for us as an employer. Allstate Canada currently operates in five provinces – Alberta, Ontario, Quebec, New Brunswick and Nova Scotia. Our network of agents speak many different languages as they live and work in communities they share with customers. Check out our Jobs page for opportunities that match your experience and qualifications in your local community, or at our corporate office locations in Markham, Ontario and Anjou, Quebec.
To learn more about us, browse our company posts, testimonials and role-specific information, or visit allstate.ca
You can also find us on Facebook and Instagram @AllstateCanada.
About the role
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description Reporting to the Manager Claims Auto, Salvage, the Claim Assistant, Salvage handles many tasks to support Claim Advisors, including but not limited to setting up and assigning claims, requesting reports, issuing payments and recoveries, and using multiple software programs.
Accountabilities:
- Provide superior customer service experience for Claim Advisors of all levels
- Collaborate within the Operations team and Claim Advisors
- Provide on the job training for team members as requested by manager
- Proactively manage day-to-day priorities, balancing new assignments with active tasks
- Act as back up to other Claim Assistants
- General office duties
Qualifications and Experience:
- Minimum high school education or equivalent
- Customer service experience is required
- Commitment to providing outstanding customer service
- Proficient keyboard skills and computer literacy
- Excellent verbal and written communication skills
- Ability to collaborate with peers and subordinates to reach goals
- Highly motivated and able to work well independently
- Enrollment in CIP designation is an asset.
About Allstate Canada
Insurance plays an important role in Canada. We help customers protect the people and things that matter most in their lives. We pursue that by staying true to our values: integrity, inclusive diversity and equity, and collective success. We believe our employees are our greatest strength, so we strive to create an environment for people to flourish by focusing on wellness, work flexibility, collaboration, contribution and growth – both for the company and for careers. In fact, our corporate culture is one of our strongest assets and a key differentiator for us as an employer. Allstate Canada currently operates in five provinces – Alberta, Ontario, Quebec, New Brunswick and Nova Scotia. Our network of agents speak many different languages as they live and work in communities they share with customers. Check out our Jobs page for opportunities that match your experience and qualifications in your local community, or at our corporate office locations in Markham, Ontario and Anjou, Quebec.
To learn more about us, browse our company posts, testimonials and role-specific information, or visit allstate.ca
You can also find us on Facebook and Instagram @AllstateCanada.