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Banquets Captain

Accor9 days ago
Whistler, BC
CA$19/hour
Mid Level
full_time

Top Benefits

Subsidized staff accommodation provided
Complimentary meal in our staff cafeteria per shift
Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide

About the role

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Banquets Captain

Our Banquets Captains are an ambassador for the exceptional service and cuisine that are hallmarks of our food and beverage experience. Your warm, personal attention and knowledge while overseeing the daily food and beverage operations in your outlet ensure guests feel unique and valued.

This is a full-time, permanent position, starting in August 2025.

Starting Pay Rate: $19.75 per hour.

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $26.20.

Job Duties:

  • Ensure an overall smooth operation throughout the Banquets department
  • Assist guests regarding menu items in an informative and helpful way
  • Have full knowledge of beverage lists and promotions, menu items and preparation methods
  • Provide motivation and support to all team members
  • Provide support to the Banquets management team as required

Qualifications

  • Previous supervisory experience an asset
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to work well under pressure in a fast paced environment
  • Proven leadership, motivational, decision making, and problem solving skills
  • BC Serving It Right Certificate required prior to commencing employment

Job Perks & Benefits:

  • Subsidized staff accommodation provided
  • Complimentary meal in our staff cafeteria per shift
  • Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
  • Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com

About Accor

Hospitality
10,000+

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.