Top Benefits
About the role
Your new company
Hays is proud to be partnering with a leading GTA commercial Cleaning and Janitorial Services company which is seeking a General Manager to join their team in Mississauga, ON.
Your new role
The General Manager will take over day-to-day leadership and ensure operational continuity, team cohesion, and scalable systems that support future expansion. You will be managing a team over 200 staff members.
You will be responsible for a real estate portfolio across the GTA. You will be based out of a head office in Mississauga.
You will be responsible for the following duties:
.
- Responsible for the overall performance and strategic execution of the business. This role requires a hands-on, operationally focused leader who can manage staff, streamline systems, drive client satisfaction, and ensure profitability.
- Will be stepping into a fully operating business with mature contracts and systems and the job is to optimize, lead, and grow.
- Lead, coach, and develop a team of ~20 office/admin staff and 200+ field staff (employees and contractors)
- Hire, train, and hold team members accountable to performance standards
- Foster a strong, respectful, performance-driven culture
- Maintain strong client relationships with property managers and asset owners
- Monitor satisfaction and retention across all accounts
- Support the renewal and pricing strategy of existing contracts
- Manage budgets, KPIs, and performance reporting
- Collaborate with ownership on P&L oversight and EBITDA improvement
- Identify areas for margin improvement, cost control, and growth
- Implement SOPs for scheduling, training, inspections, equipment tracking, etc.
- Help implement and improve use of CRM, payroll, and ops software
What you'll need to succeed
- 5+ years in operations leadership (preferably in commercial cleaning, facility services, staffing, or property services)
- Proven experience managing large field teams (100+ staff) and a mid-size admin team
- Track record of improving margins, client satisfaction, and operational efficiency
- Strong operational and process thinker
- People leader who can manage and inspire staff at all levels
- Highly organized, systems-oriented, and accountable
- Business-minded and numbers-driven — understands budgets, KPIs, and scaling
What you'll get in return
In return for this position, the successful candidate will be receive a compensation package of $120,000 - $150,000 + Paid vacation to start + Benefits + More. You will be a valued member of a successful Team that is well-established and respected
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
- If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career
About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
We help our customers define and implement strategies to create inclusive and equitable workplaces. Through harnessing and analysing data, we support business decision making and advise on how to access Talent Networks. We also assist in identifying attractive employer propositions by truly understanding a company’s identity, and support clients with all aspects of their Early Careers proposition, from strategic planning through to operational execution.
Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com
Top Benefits
About the role
Your new company
Hays is proud to be partnering with a leading GTA commercial Cleaning and Janitorial Services company which is seeking a General Manager to join their team in Mississauga, ON.
Your new role
The General Manager will take over day-to-day leadership and ensure operational continuity, team cohesion, and scalable systems that support future expansion. You will be managing a team over 200 staff members.
You will be responsible for a real estate portfolio across the GTA. You will be based out of a head office in Mississauga.
You will be responsible for the following duties:
.
- Responsible for the overall performance and strategic execution of the business. This role requires a hands-on, operationally focused leader who can manage staff, streamline systems, drive client satisfaction, and ensure profitability.
- Will be stepping into a fully operating business with mature contracts and systems and the job is to optimize, lead, and grow.
- Lead, coach, and develop a team of ~20 office/admin staff and 200+ field staff (employees and contractors)
- Hire, train, and hold team members accountable to performance standards
- Foster a strong, respectful, performance-driven culture
- Maintain strong client relationships with property managers and asset owners
- Monitor satisfaction and retention across all accounts
- Support the renewal and pricing strategy of existing contracts
- Manage budgets, KPIs, and performance reporting
- Collaborate with ownership on P&L oversight and EBITDA improvement
- Identify areas for margin improvement, cost control, and growth
- Implement SOPs for scheduling, training, inspections, equipment tracking, etc.
- Help implement and improve use of CRM, payroll, and ops software
What you'll need to succeed
- 5+ years in operations leadership (preferably in commercial cleaning, facility services, staffing, or property services)
- Proven experience managing large field teams (100+ staff) and a mid-size admin team
- Track record of improving margins, client satisfaction, and operational efficiency
- Strong operational and process thinker
- People leader who can manage and inspire staff at all levels
- Highly organized, systems-oriented, and accountable
- Business-minded and numbers-driven — understands budgets, KPIs, and scaling
What you'll get in return
In return for this position, the successful candidate will be receive a compensation package of $120,000 - $150,000 + Paid vacation to start + Benefits + More. You will be a valued member of a successful Team that is well-established and respected
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
- If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career
About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
We help our customers define and implement strategies to create inclusive and equitable workplaces. Through harnessing and analysing data, we support business decision making and advise on how to access Talent Networks. We also assist in identifying attractive employer propositions by truly understanding a company’s identity, and support clients with all aspects of their Early Careers proposition, from strategic planning through to operational execution.
Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com