Top Benefits
About the role
Position Overview:
Altea’s ideal Membership Coordinator is incredibly personable with the confidence to spark conversation with anyone. They have an open mind to learning our sales process, inspiring them to actively seek out and engage prospective clients. Their deep product knowledge enables them to share detailed information on our luxury products and services, and ultimately close the sale. They play an instrumental role in increasing our profitability and growth by expanding our member base.
You approach each day with passion and precision, your goal is to book and confirm tours, mine for high-quality leads, exceed monthly sales targets, maintaining a high volume of outbound, cultivate and maintain relationships with prospective clients and members, and act as a true brand ambassador. With rapid reset between connections, you deliver a consistent, tailored experience, you uncover each prospect’s “why” to position Altea as the clear solution, while your service-first mindset ensures a seamless transition into onboarding and cross-departmental growth. This isn’t just a role it’s a purposeful career in wellness, driven by passion, performance, and belief in the brand.
Join our team and become part of a culture that celebrates excellence, fosters innovation, and values teamwork. We offer competitive compensation, comprehensive benefits.
As a Membership Coordinator, a typical day might include the following:
- Maintaining high volume of outbound (calling, texting, emails)
- Mining leads
- Booking and confirming tours
- Facilitate individually tailored tours
- Book onboarding appointments for every sale
- Timely prospect follow ups
- Confidently upselling memberships and add on services for cross departmental growth
- Consistently reviewing daily/weekly/monthly sales targets
- As an individual and as a team, creatively game planning ways to achieve sales goals.
- Educating new and current members on membership benefits to maximize service usage.
- Updating and maintaining accurate sales records in our customer relations management software.
To land this role you need to have;
- Post-secondary education ideally relating to the health and fitness industry
- Additional certifications or workshops relating to sales, marketing and administration are preferred
- At least 2+ years of experience in a sales role
- Sales experience in the health, fitness, premium hospitality is preferred
- A recent Criminal Background Check prior to commencement of training and/or work.
Perks of this position include;
- A competitive wage (base pay + potential to earn commissions)
- Group Health Benefits
- Complimentary individual membership
- Maternity/Paternity top up
- Team Member Perks
- Complete training and development package
- Working alongside great people in a culture that fosters empowerment
- Career-defining growth and development opportunities
In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Altea Active. We want to see your personal style - what makes you tick and why you think your next opportunity is with us.
PLEASE NOTE: The purpose of this job advertisement is to provide you with a glimpse into the full responsibilities. It is not a complete explanation of duties, responsibilities or requirements. We are an equal opportunity employer, and we believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offenses, disability, or any other legally-protected factors. We consider all qualified applicants for employment and upon request will provide accommodations to candidates taking part in the selection process.
We thank you for your interest; however, only candidates selected for an interview will be contacted.
Experience
Preferred
- 2 year(s): Sales experience in the health, fitness, premium hospitality
About Altea Active
Founded by a team of fitness industry veterans, Altea Active is a Canadian active lifestyle brand with premium clubs offering the best in fitness, wellness and community amenities and services.
Altea Active is changing the face of Canadian health and fitness by bringing balance to the most important aspects of our lives - community, family and mental, physical and social wellbeing. Altea Active is where you come to sweat and restore, to push yourself and let it all go, to embrace your community, and to relax into luxury.
Clubs include:
Winnipeg - An 80,000 sq ft facility, featuring state-of-the-art cardio and strength training equipment, 185+ weekly fitness classes, a spacious and fully equipped women’s only club and pool, dedicated family-friendly areas with a UV sanitized pool, rock climbing, Active Kids Club, skating treadmill, a Himalayan Salt lounge, and even a full-service Starbucks.
Toronto: Liberty Village - An 89,000 sq ft social wellness club, offering Torontonians a one-of-a-kind space to play, workout, relax, dine, and socialize.
This club features Canada’s largest cycling studio; Luxe fusion & hot yoga studios; exceptional spa amenities: KLAFS Sanarium, Steam Cabins and Polaris Ice Room, a Himalayan Salt lounge, and Somadome Meditation pod; 5 boutique fitness studios; and a dedicated LF3 Lifestyle Fitness small group training studio. It also offers an interactive Active Kids Club, Catalyst Kitchen & Cocktails, Urban Playground with Bowling and Topgolf suites, and The Altea Food Hall (Starbucks, The Smoothie Bar, and Ah-So Sushi)
Vancouver: West 6 - A 44,000 sq ft community, in Vancouver’s Mount Pleasant / Kitsilano neighbourhood, will offer 5 best-in-class boutique fitness studios, state-of-the-art strength and cardio equipment, unparalleled personal and small group training, Luxe spa amenities and change rooms, and premier gathering spaces and guest services, including Catalyst Café & Wine Bar.
Corporate offices in Ottawa
Top Benefits
About the role
Position Overview:
Altea’s ideal Membership Coordinator is incredibly personable with the confidence to spark conversation with anyone. They have an open mind to learning our sales process, inspiring them to actively seek out and engage prospective clients. Their deep product knowledge enables them to share detailed information on our luxury products and services, and ultimately close the sale. They play an instrumental role in increasing our profitability and growth by expanding our member base.
You approach each day with passion and precision, your goal is to book and confirm tours, mine for high-quality leads, exceed monthly sales targets, maintaining a high volume of outbound, cultivate and maintain relationships with prospective clients and members, and act as a true brand ambassador. With rapid reset between connections, you deliver a consistent, tailored experience, you uncover each prospect’s “why” to position Altea as the clear solution, while your service-first mindset ensures a seamless transition into onboarding and cross-departmental growth. This isn’t just a role it’s a purposeful career in wellness, driven by passion, performance, and belief in the brand.
Join our team and become part of a culture that celebrates excellence, fosters innovation, and values teamwork. We offer competitive compensation, comprehensive benefits.
As a Membership Coordinator, a typical day might include the following:
- Maintaining high volume of outbound (calling, texting, emails)
- Mining leads
- Booking and confirming tours
- Facilitate individually tailored tours
- Book onboarding appointments for every sale
- Timely prospect follow ups
- Confidently upselling memberships and add on services for cross departmental growth
- Consistently reviewing daily/weekly/monthly sales targets
- As an individual and as a team, creatively game planning ways to achieve sales goals.
- Educating new and current members on membership benefits to maximize service usage.
- Updating and maintaining accurate sales records in our customer relations management software.
To land this role you need to have;
- Post-secondary education ideally relating to the health and fitness industry
- Additional certifications or workshops relating to sales, marketing and administration are preferred
- At least 2+ years of experience in a sales role
- Sales experience in the health, fitness, premium hospitality is preferred
- A recent Criminal Background Check prior to commencement of training and/or work.
Perks of this position include;
- A competitive wage (base pay + potential to earn commissions)
- Group Health Benefits
- Complimentary individual membership
- Maternity/Paternity top up
- Team Member Perks
- Complete training and development package
- Working alongside great people in a culture that fosters empowerment
- Career-defining growth and development opportunities
In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Altea Active. We want to see your personal style - what makes you tick and why you think your next opportunity is with us.
PLEASE NOTE: The purpose of this job advertisement is to provide you with a glimpse into the full responsibilities. It is not a complete explanation of duties, responsibilities or requirements. We are an equal opportunity employer, and we believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offenses, disability, or any other legally-protected factors. We consider all qualified applicants for employment and upon request will provide accommodations to candidates taking part in the selection process.
We thank you for your interest; however, only candidates selected for an interview will be contacted.
Experience
Preferred
- 2 year(s): Sales experience in the health, fitness, premium hospitality
About Altea Active
Founded by a team of fitness industry veterans, Altea Active is a Canadian active lifestyle brand with premium clubs offering the best in fitness, wellness and community amenities and services.
Altea Active is changing the face of Canadian health and fitness by bringing balance to the most important aspects of our lives - community, family and mental, physical and social wellbeing. Altea Active is where you come to sweat and restore, to push yourself and let it all go, to embrace your community, and to relax into luxury.
Clubs include:
Winnipeg - An 80,000 sq ft facility, featuring state-of-the-art cardio and strength training equipment, 185+ weekly fitness classes, a spacious and fully equipped women’s only club and pool, dedicated family-friendly areas with a UV sanitized pool, rock climbing, Active Kids Club, skating treadmill, a Himalayan Salt lounge, and even a full-service Starbucks.
Toronto: Liberty Village - An 89,000 sq ft social wellness club, offering Torontonians a one-of-a-kind space to play, workout, relax, dine, and socialize.
This club features Canada’s largest cycling studio; Luxe fusion & hot yoga studios; exceptional spa amenities: KLAFS Sanarium, Steam Cabins and Polaris Ice Room, a Himalayan Salt lounge, and Somadome Meditation pod; 5 boutique fitness studios; and a dedicated LF3 Lifestyle Fitness small group training studio. It also offers an interactive Active Kids Club, Catalyst Kitchen & Cocktails, Urban Playground with Bowling and Topgolf suites, and The Altea Food Hall (Starbucks, The Smoothie Bar, and Ah-So Sushi)
Vancouver: West 6 - A 44,000 sq ft community, in Vancouver’s Mount Pleasant / Kitsilano neighbourhood, will offer 5 best-in-class boutique fitness studios, state-of-the-art strength and cardio equipment, unparalleled personal and small group training, Luxe spa amenities and change rooms, and premier gathering spaces and guest services, including Catalyst Café & Wine Bar.
Corporate offices in Ottawa