About us

Find Furniture Bank (Find) is part of Homeward Trust Holding Company (HTHC) a not-for-profit organization that operates companies in support of the mission of ending homelessness.

Find is a social enterprise, operating in partnership with Homeward Trust Foundation (HTF) and housing-focused community agencies. Find’s goals are to provide essential furnishings free of charge to individuals and families who are moving out of homelessness and to supply low-cost, quality furniture and housewares for sale to the public.

Find’s creation has its roots in the realization that access to affordable furniture was a key component in allowing the homeless to be housed, and housing sustainability.

For further information visit: http://homewardtrust.ca/.

Position Summary

Processing Associates are an integral part of Find making sure that all donated items are safely and efficiently sorted, priced and placed in their appropriate areas according to established standards. Processing consists of cross training and encompasses the sorting, cleaning, pricing and placement of hard furniture, books, media, housewares, home décor, seasonal, artwork, electronics, and other items.

Duties and Responsibilities

Sorting

• Sort and direct items received into proper designated areas and bins
• Evaluate household items for quality, condition and visual appearance
• Clean items thoroughly to display in our stores for sale
• Price items by following established pricing guidelines and affix price tags to items as required
• Move merchandise to the sales floor and place in the appropriate area(s)
• Maintain store and department cleanliness by sweeping, dusting and removing unsellable items
• Participate in recycling initiatives (blue bin and electronics).

Housing Support

• Prepare and mark boxed dish sets and pot/pan sets for the Housing Support program.
• Remove and stage Housing Support picks as per client chart in assigned warehouse bay(s) from the retail floor.
• Receive and account for product orders (beds, vacuums, cribs, and additional product) on receipt from suppliers.
• Assembly of pre-purchased furniture as directed.

Testing

• Ensure the functionality of electronic/mechanical items for Housing Support /Retail floor.
• Clean and repair items as per established policies and procedure.
• Dispose of unsellable electronics as per established safe disposal methods.
• Affix price tags as per pricing guidelines seeking guidance for unknown article values.
• Merchandise and place product as per store layout and in conjunction with front store staff guidance.
• Maintain cleanliness of work area and general warehouse space.

Warehouse/Production Area

• Load/unload furniture (pickups/deliveries) for clients, customers, and donators effectively, securely and safely utilizing all required materials and/or equipment/straps available.
• Process hard furniture for the sales floor carrying out cleaning/dusting/minor repairs as required.
• Price hard furniture as per pricing guidelines with guidance from warehouse supervisor, manager and Front of Store Staff as required.
• Dispose of furniture deemed unsuitable for resale as per policy & procedures.
• Loading vehicles effectively, securely and safely utilizing all required materials and/or equipment/straps available.
• Performing furniture inspections as provided by in-house training, showing discretion and professionalism in accepting or denying donations.
• Safely using tools to repair, tighten or disassemble furniture.

Store/Customer Service/Donation Door

• Assist customers with in-store purchases/donations (loading/unloading of vehicles).
• Participate in established training and maintain WHMIS safety and paperwork requirements.
• Assist customers as required when on the sales floor or as requested.
• Cover donation doors to assist donors with their items. Removing them from vehicles and into our warehouse in a safe and professional manner.
• Inspect all donated items that come into our warehouse and taking items to their appropriate areas in a timely manner.
• Be knowledgeable about our processes and procedures as well as information that needs to be passed on to customers and donors alike.
• Additional duties as assigned.

Qualification, Skills and Experience

• Minimum of High School or GED equivalent.
• Approachable with good interaction/people skills
• Possess the ability for pricing and sorting procedures, and product display and promotion guidelines.
• Eye for Detail.
• Able to work in a team environment as well as independently.
• Maintain an open and honest attitude while making moral decisions.
• Continuously look to improve oneself and the organization in any aspect including but not limited to processes, communications, tasks and customer experience.
• Prioritize safety in all tasks, ensuring the safety of self as well as fellow Team Members.
• Must be able to work with steel toe shoes/boots, be able to lift up to 50 lbs, and be able to stand for long periods of time.
• Able to work under pressure.
• Excellent organizational skills.
• Strong verbal, written communication, and reading comprehension skills.
• Solid analytical, critical thinking and problem-solving abilities.
• Must pass a criminal record check

This competition will close at 4:30 p.m. on September 19, 2024. We thank all applicants for their interest; however, only those selected.

If you are a team-oriented, innovative, and goal-oriented individual who is passionate about helping others, this role is perfect for you. Join Find's fun and focused work culture and help end homelessness in Edmonton!

Find is an open and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply.