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North Star Pallets logo

Front Desk Receptionist

Edmonton, AB
$24 - $28/hour
Mid Level
Full-time

Top Benefits

Dental care
Extended health care
On-site parking

About the role

Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional customer service while managing the front desk operations in a industrial logistics based environment. This role requires strong organizational skills and the ability to multitask effectively in a fast-paced setting.

Responsibilities

  • Manage phone calls, schedule pickup and delivery appointments, and confirm customer Purchase orders and issuing invoices
  • Maintain customer records and ensure all information is accurate and up-to-date.
  • Assist with billing inquiries and process payments as necessary.
  • Coordinate communication between customers and production staff to facilitate smooth operations.
  • Handle administrative tasks such as filing, data entry, and maintaining office supplies.
  • Utilize Outlook for scheduling, documentation, and communication purposes.

Requirements

  • Previous experience in an industrial office, professional office, or similar front desk role is preferred.
  • Strong customer service skills with a friendly demeanor and professional appearance.
  • Excellent organizational abilities with attention to detail.
  • Proficient in using computers and familiar with software applications, particularly Outlook, Excel, and Sage50.
  • Ability to work efficiently both independently and as part of a team.
  • Strong communication skills to interact effectively with customers and staff members.
  • Able to pivot and problem solve independently

If you are passionate about providing excellent service in smaller fast-paced office and possess the required skills, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.

Job Types: Full-time, Permanent

Pay: $24.00-$28.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Language:

  • Mandarin (preferred)

Work Location: In person

About North Star Pallets

North Star Pallets manufactures custom-designed pallets. What makes us unique is our ability to deliver your pallets as soon as you need them. We can deliver quickly because we produce more than 10,000 pallets weekly and have more than 15,000 in stock - all the time.

We are a family-owned business employing 30 of the industry's most highly skilled individuals.