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Specialist, Microsoft Technologies

Laurentian Bankabout 1 month ago
Montreal, Quebec
Senior Level
full_time

Top Benefits

Comprehensive range of benefits
Annual reviews and performance-based bonuses
Hybrid work model based on business needs

About the role

Seeing beyond numbers™ At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

The M365 specialist is a key member of the Digital Workplace Team and is responsible for Azure (Entra) AD, AD-Connect and M365 services (Exchange, SharePoint, Teams etc.,)

The successful candidate will have experience and expertise in enabling new Microsoft related services while ensuring a stable and available end user environment.

Responsibilities

  • Technical Roadmap creation/maintenance
  • Project implementation for both Operational and Enterprise assignments
  • Provide level 3 support for the end user experience while adhering to service management guidelines.
  • Drive process improvement and automation to increase effectiveness and quality.
  • Prepare and maintain standard operating procedures.
  • Assist in maintaining and testing business continuity/disaster recovery plans, processes, and procedures necessary to recover services in the event of a declared disaster.
  • Participate in incident resolution while working with major incident teams.

Qualifications

  • University Degree in Computer Science or a related field and 4 to 6 years of related experience or College Diploma in Computer Science or a related field and 7 to 10 years of related experience.
  • Minimum 5 years experience supporting a large scale, mission critical enterprise in a 24x7 operating environment.
  • Multiple years of experience and expertise on managing Microsoft based technologies.
  • Scripting capabilities to aid in process automation and/or AD queries.
  • Experience in endpoint virtualization (AVD) and Microsoft Office 365 environment support is an asset.
  • SharePoint administration and development experience
  • Experience working within Incident, Change and Problem Management processes.
  • Experience applying ITIL best practices is an asset.
  • Strong problem solver and team player who is confident and challenged in a fast-paced environment supporting a wide range of technologies.
  • Proactive and results-oriented with good time management skills, and the ability to work well under pressure and focus on multiple priorities concurrently.
  • Excellent organization, interpersonal, and verbal and written communication skills.

What Laurentian Bank Has To Offer You The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering:

  • The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
  • Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
  • Work model: We prioritize a hybrid work model based on business needs.
  • Stock purchase plan: Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
  • Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. Plus, as an extra perk, you also get a paid day off to celebrate your birthday.
  • Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
  • Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
  • Financial benefits: As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.

About Laurentian Bank

Banking
1001-5000

Laurentian Bank is a banking institution whose activities extend across Canada. The Bank serves one and a half million clients throughout the country and employs more than 2,900 individuals, which makes it a major player in numerous market segments.

The Bank caters to the needs of retail clients via its branch network based in Quebec. The Bank also stands out for its know-how among small and medium-sized enterprises and real estate developers owing to its specialized teams across Canada. Its subsidiary B2B Bank is, for its part, one of the major Canadian leaders in providing banking products and services and investment accounts through financial advisors and brokers. Laurentian Bank Securities offers integrated brokerage services to a clientele of institutional and retail investors.