The Best Western Plus Service Inn & Suites is seeking a Night Auditor to join our team. Our team members understand the meaning of customer service, are professional, team-oriented, possess good work ethics and are extremely results driven.

DUTIES:

• Running daily credit card transactions through a settlement process

• Recording daily room occupancy and rate totals

• Recording revenue totals for cash, checks, and credit card transactions

• Generating automated accounting reports for the manager's review

• Handling 3rd party reservations and ensuring proper processing

• Settling Corporate Accounts and sending reports to those entities for billing purposes

• Running the computer back-up systems

• Ensuring proper video monitoring for surveillance and processing

RESPONSIBILITIES:

• Maintaining the cleanliness of the Lobby & Public Areas

• Greeting Guests, Checking them into their rooms, & Cashiering

• Stocking Linens and Supplies at Front Desk and in other areas of hotel for the following day if needed

• Walking Halls to ensure security of the guests and the building

• Taking out the trash, sweeping, mopping, and other light janitorial duties

• Responding to Emergencies such as guest medical issues, criminal activities that require police, power outages, plumbing issues, OHS, etc.

• Printing and delivering notices to guests

• Setting wake up calls on the phone system

• Providing guests with towels, blankets, pillows, and other personal items as needed

• Assisting in the preparation of the breakfast if needed

• Monitoring additional areas of the hotel (pool, fitness center, vending areas, parking lot, etc.)

APPLICABLE SKILLS

• College diploma or equivalent experience.
• Minimum two (2) years hotel experience preferred, specifically in Rooms Division Department.
• Demonstrated problem solving skills; good judgment and common sense.
• Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
• Superior written and oral communication skills.
• Excellent organizational and time management skills, with the ability to set priorities for self and others.
• Knowledge of Hotel Operating Systems including Opera, Jonas Chorum (MSI/WINPM), Elevon and/or Freedom Pay

Job Type: Part-time

Pay: $16.00-$17.50 per hour

Additional pay:

• Overtime pay

Benefits:

• Company events
• Extended health care
• On-site gym
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Night shift
• Weekends as needed

Experience:

• Hotel: 1 year (required)

Work Location: In person

Application deadline: 2025-07-11
Expected start date: 2025-07-13