Job ID

1693

Work Type

Hybrid

Business unit

Client Experience and Technology

Pay grade

L - OTH

Apply before

28 July 2025

Number of openings

1

Posting type

Internal & External

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About the role

We are seeking a highly skilled and proactive Operational Risk Manager to join the Operational Resilience Risk Team within our Client Experience & Technology Department. This role is a crucial new addition and will be responsible for the implementation and realization of the Enterprise Operational Resilience Program.

As ATB's next Risk Manager, your primary responsibilities will encompass comprehensive risk assessment and oversight across critical operations, projects, change, and incident management. You will also be instrumental in developing business continuity plans, performing business impact analyses, and contributing to the enterprise GRC's risk and control library, guiding issue remediation and reporting key metrics are also crucial aspects of this role. A significant focus will be on driving program improvements through automation, innovation, and robust cross-functional collaboration.

Accountabilities

• Perform risk events analysis and assessment in adherence to process expectations under Operational Resilience Program.

• Document Business Continuity Plans (BCP) and Business Impact Analysis (BIA) and participate in annual reviews

• Conduct detailed risk assessments on projects, system implementations, process changes, product enhancements, and business expansion plans.

• Participate in Root Cause Analysis (RCA) meetings and Post Implementation Reviews to identify the root cause, control gaps and log properly.

• Utilize established risk assessment methodologies and frameworks to evaluate and quantify risks and control effectiveness.

• Develop risk mitigation strategies and provide clear, actionable recommendations to stakeholders and senior management.

• Monitor and guide the remediation of identified control issues, ensuring timely resolution and appropriate documentation in GRC systems.

• Advise internal stakeholders on control design, compliance obligations, and regulatory readiness.

• Collaborate closely with internal audit and compliance teams to ensure alignment and adherence to risk management policies and procedures.

• Stay up-to-date with industry best practices and regulatory requirements related to risk management, specifically OSFI/ASFI, Payments Canada, INTERAC, SWIFT, and other payment systems.

• Develop and report on key performance indicators and risk metrics to inform program maturity and assist data driven decision-making.

• Participate in cross-functional meetings and provide expert advice on risk and control-related matters.

• Identify and recommend opportunities for process optimization, including automation and AI applications in risk and compliance functions.

• Champion a culture of continuous improvement across Risk, Technology, and Business Units.

Skills, experience & requirements

We're looking for a candidate who brings a strong blend of experience, technical expertise, and soft skills to this critical role;

Experience & Expertise

• Minimum 3-5 years of progressive experience in risk management, IT audit, regulatory compliance, or technology governance, preferably within a large organization or financial institution.

• Strong understanding of risk management principles, methodologies, and best practices, including proficiency in conducting both quantitative and qualitative risk assessments.

• Knowledge of industry-standard risk management frameworks (e.g., COSO, COBIT, ISO 31000).

• Familiarity with governance, risk, and compliance (GRC) tools such as Metricstream, Archer, ServiceNow, or equivalent.

• Previous experience with business process analysis/mapping is an asset.

• Proficiency in leveraging automation, data analytics, or AI to enhance governance or risk programs is a significant plus.

Skills & Attributes

• Exceptional analytical and problem-solving skills, with the ability to synthesize complex information, think critically, and assess risks from multiple perspectives to develop clear, actionable insights.
• Strong written and verbal communication skills, with a proven ability to effectively communicate complex risk concepts and present findings and recommendations to both technical and non-technical stakeholders, including senior leadership.
• Detail-oriented with strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment.
• Excellent teamwork and collaboration skills, enabling effective work with cross-functional teams.

Education

• Bachelor’s degree in Business Management, Information Systems, Finance, Accounting, Risk Management, or a related discipline is required.

Certifications

One or more of the following designations preferred:

• Certified Information Systems Auditor (CISA)
• Certified Information Security Manager (CISM)
• Professional Risk Manager (PRM)
• Certified Risk Management Assurance (CRMA)
• Chartered Professional Accountant (CPA)
• Certified Internal Auditor (CIA)

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.