Job Description - Program Facilitator (part-time)

Reports to: Manager, Service Delivery

Main Objective:

The Program Facilitator will be responsible for facilitation of group mentoring in Mentoring Programs.

Responsibilities

• Facilitate the setup, operation, and conclusion of programs in multiple locations.

• Responsible for successful delivery of the mentoring programs through quality mentorship, on-site support, and consistent correspondence.

• Ensure high level proficiency in applying child safety standards, risk management knowledge and agency procedures throughout all aspects of program delivery.

• Ensure the highest delivery of mentorship programs.

• Ensure program satisfaction for all stakeholders including program site liaison(s), mentees and parent/guardians.

• Responsible for reporting any issues of concern to program specialists and direct manager in a timely manner to ensure the safety and completion of the program.

• Support the enhancement program’s curriculum through research, and lessons learned from current issues that affect youth.

• Abide by BBBST policies and procedures managing both physical files and a confidential database.

• Perform administration functions promptly including correct use of CRM Dynamics Case Management System and compliance with BBBSC National Standards of documentation and record keeping.

• Attend regular scheduled team meetings to discuss service delivery, agency expectations, and case consultation.

• Conduct Ministry of Education Surveys as requested.

• Attend agency events as requested.

• Other duties as assigned by the reporting manager.

Position Qualifications

• Diploma or Degree in relevant discipline or at least 2 years of experience in social service area in youth programming and development.

• Experience facilitating groups of youth in recreational or educational settings.

• Experience working with people of diverse backgrounds, specifically Indigenous, Black or other racialized groups.

• Strong understanding of interests and passions of children and youth.

• Demonstrated ability to use creativity to meet the needs of today’s children and youth.

• Interpersonal skills required for canvassing and building networks with other community organizations and schools.

• Strong organizational skills including time management, prioritizing, and multi-tasking.

• Successful up-to-date Police Clearance and Vulnerable Sector Screening

• Successful completion of the internal Mentor Intake Assessment in accordance to BBBSC National Standards

• Ability to work flexible hours

• Requires regular travel to Toronto communities and neighborhoods, as well as in-office work

Required Skills & Attributes

Passion for children/youth and families

Values collaboration, trust, integrity, accountability, communication, transparency, and respect in the workplace
Able to work independently & collaboratively

• Ability to build strong and effective relationships with co-workers, clients, liaisons and stakeholders

• Ability to relate well in multicultural environments

• Ability to complete objective assessments, and make sound recommendations

• Work within an anti-oppressive and diversity framework

• Execute roles and responsibilities with integrity and professionalism

Candidate must align with the following set of agency values:

Integrity

• Embrace courage. Let honesty guide our actions. Work with purpose and principle.

Trust

• Be honest. Show and receive vulnerability. Believe in each others’ abilities. Create a safe space to honour DEI.

Respect

• We are equals. Recognize and appreciate one another. Be kind. Listen intently without prejudice. Honour the land we are on. In our essence we thrive with: transparency, communication, growth, collaboration, and accountability.