About the role

The Corporate Communications team leads Intact Financial Corporation’s Internal and External Communications in support of IFC’s business objectives and strategic roadmap. This includes:

• Supporting and amplifying the common elements that bring us together, define our unique culture and drive outperformance
• Enhancing employee engagement across IFC – emphasizing what makes us a winning team
• Protecting and promoting the IFC brand and reputation globally
• Elevating IFC’s role in helping to build resilient communities where we do business
• Amplifying IFC’ knowledge, expertise and thought leadership in our key markets

The Senior Communications Advisor for Technology & Lab (our in-house centre for digital excellence) is responsible for relationship management and strategic communications planning with our national Technology and Lab team. The Senior Communications Advisor will work closely with these partners to build proactive and integrated communications plans to support IFC’s business objectives and our Technology and Lab strategic priorities. This includes developing strategic communications plans and content, executional excellence, with a consistent focus on employee engagement.

What you'll do here

Strategic communications

• Establish strong relationships with Technology and Lab business partners to understand their needs, collaborate, effectively plan, develop and execute strategies and tactics that support the Technology & Lab team’s strategic priorities.
• Collaborate with partners across the business to connect the dots and leverage best practices.
• Build and execute yearly strategic communications plans with regular touchpoints throughout the year to review plans and track progress against objectives.
• Create effective, consistent communications appropriate for the intended audiences and channels. This includes developing strategic plans, communications objectives, key messages and Q&As for specific projects or initiatives to:
  • Create engaging communications
  • Promote enhancements to the employee technology experience
  • Drive engagement through departmental communications
• Propose innovative and creative ways to tell our technology story and achieve objectives across internal platforms and channels. Use multimedia tactics, including intranet articles, presentations, SharePoint sites and newsletters.
• Work closely with subject matter experts, business units and other stakeholders to gather inputs and effectively manage projects.
• Set clear outcomes, KPIs and other success metrics for all projects. Provide recommendations based on findings and learnings.
• Manage internal communications platforms, including SharePoint sites and shared mailboxes. This includes collaborating with partners, developing and maintaining best practices, and measuring communication effectiveness.
• Develop and maintain editorial calendars working with the Editorial Committee and the Strategic Internal Communications team to schedule communications.

What success looks like

• Leads projects that contributes meaningfully towards annual strategic plans and IFC’s objectives.
• Committed to keeping employees updated on Technology & Lab strategic priorities and changes to support employee engagement.
• Is a trusted advisor that builds and develops strong relationships with partners, leaders and other colleagues across Corporate Communications and IFC.
• Implements effective processes and best practices in all projects.
• Strives to live the IFC Values and is a role model to others.

What you bring to the table

• Bachelor's degree in communications/mass media/editing, or any combination of equivalent education and experience
• At least 7 years of experience
• Excellent writing skills
• Brings creativity to communications with strong storytelling skills
• Ability to create alignment among multiple stakeholders and build relationships.
• Proven ability to manage multiple projects and expectations.
• Highly organized and able to manage workflow efficiently with autonomy and flexibility and without continuous supervision.
• Team player with a positive attitude.
• Fluency with certain graphic or video production/editing tools (such as Photoshop or Canvas) an asset
• No Canadian work experience required however must be eligible to work in Canada.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.