Gear Equipment Inc. is a Canadian owned and operated construction services company providing a growing range of equipment and services.

When Gear Equipment started operations in Ontario in June 2014, Gear had only two Vac Trucks and a dream. By 2015 Gear Equipment had 6 trucks in our fleet and grew again in 2016 to 16 units, and we continue to expand. Our Dry Suction and Wet / Dry Hybrid capabilities bring time- and cost-saving innovation to our customers.

Gear brings innovative and flexible services and equipment to the Greater Toronto and Vancouver Areas and is also home of Mecalac equipment. We offer rental, sales, and service of this new versatile line of excavators, loaders, dumpers, and compactors, including specialized rail-based equipment.

If you are looking to work for a growing company who values the contribution of its employees and you demonstrate creativity, initiative, flexibility and a high-level commitment, Gear might be the place for you.

Position Summary:

The Parts & Service Representative will be responsible for coordinating parts inventory and customer service to support the sale, rental and service of Mecalac equipment across Canada. This role will also play a key role in ensuring that necessary parts inventory is on-hand to support internal service needs for Gear’s fleet of RSP Vac Trucks in both Toronto and Vancouver. This role will also support inventory and supply ordering of consumables such as personal protective equipment and other day-to-day consumables. This position is a key part of Gear Equipment’s efforts to expand its reach and customer base, while ensuring that our existing customer base is properly serviced and supported to drive on-going client satisfaction.

In this role, the key objectives and duties will include:

• Ordering all Mecalac parts using assigned inventory levels to ensure required availability of products to support internal use and customer order fulfillment.
• Assisting with fulfillment of customer orders for Mecalac parts by arranging for shipment of purchased and ordered items, including arrangement of shipping labels, packaging, tracking and charging of costs to the customer account.
• Organizing and managing all parts inventory, including receiving all parts into the inventory management module against the purchase order placed
• Ensuring that all received parts are clearly labelled with printed system labels and stored correctly to maintain an accurate perpetual inventory at all times and confirm that minimum quantity levels are maintained.
• Ordering safety supplies and safety-related consumables. As supplies are received, verify order quantities against purchase orders for accuracy and follow-up on any discrepancies.
• Ensuring that required internal controls are followed for all inventory orders, including required approval limits and authorities for sign-off.
• Managing vendor accounts and alternate source pricing to ensure the best and most competitive pricing is consistently received
• Ordering RSP accessory items and verifying order quantities received against purchase orders. Ensure that any discrepancies are addressed.
• Submitting previous day Service Agreements to front office every morning by 9am.
• Submitting all Mecalac warranty claims and follow up to ensure reimbursement.
• Assisting with drivers leaving shop at appropriate time in the morning.
• Supporting internal training processes for new hires and other organizational members around internal processes related to scheduling, placement of orders, receipt of goods into inventory against purchase orders and other daily operational tasks.

Qualified candidates for this role will bring elements of the following experience, knowledge and skills:

• 3+ years of parts and service experience in a similar environment. This could include similar roles in settings like agricultural equipment, construction equipment sales and rentals, tool sales and rentals or other environment.
• Demonstrated ability to use computerized perpetual inventory systems to monitor inventory levels, and enter new parts when received.
• Familiarity with critical and minimum inventory levels and other internal controls processes to ensure that supply outages are avoided.
• Self-motivated, continuous learner with a desire to build relationships and uncover new opportunities and solve problems, including working with existing suppliers and identifying new supplier opportunities to maximize prices and potential savings.
• Shipment of parts and goods by courier, direct shipment or other means.
• Valid class “G” driver’s license
• Well-developed interpersonal, oral and written communication skills.
• Knowledge and use of Microsoft Word, Excel, and Adobe
• Proficient in the English language (written and oral) with strong inter-personal and communication skills
• Strong critical thinking skills and attention to detail.
• Effective time management and organizational skills.
• Adept at multi-tasking and prioritizing.
• Proven ability to work independently and within a team environment.
• Negotiation and conflict management.
• Excellent client-facing and internal communication skills.

Benefits:

• Competitive Salary, including Car Allowance
• Paid Company Benefits, including Extended Health Care, Dental Care, Vision Care, Disability Insurance, Life Insurance, Employee Assistance Program (EAP)

AODA:

Gear Equipment is committed to maintaining an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Disability-related accommodation during the application process is available upon request.

Please, no agencies

Job Type: Full-time

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Ability to commute/relocate:

• Bradford, ON L3Z 3T1: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you available to be on-site daily for work Monday to Friday, 8 am to 5 pm?

Work Location: In person