Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We're 100 years young and we need you!!

Job summary

The Office Associate is responsible for conducting administrative and office work for the store. This role involves handling and protecting sensitive and confidential information on a daily basis.

Benefits:

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Work-life balance
• Flexible work hours
• Ongoing training and learning
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation nearby
• Working for an employer that"s involved in the community
• Working for a locally owned business
• And much more!!

Responsibilities:

• Perform advanced bookkeeping activities including accounts payable/accounts receivable, month-end and year-end in cooperation with accountant
• Audit and process refunds, voids, price overrides, special coupons, claims, rebates, adjustments and staff discounts for retail and Automotive Centre
• Reconcile internal billing system "flex" and other corporate statements, house accounts and maintain supporting documentation
• Prepare payroll and maintain accurate personnel records, including compensation and benefits
• Coordinate the recruitment, selection, orientation and onboarding of new employees (e.g. job postings, reviewing application forms and resumes, interviews, set up new employee on various systems etc.)
• Maintain accurate and comprehensive personnel records
• Assist with preparation of formal communications to employees
• Compile statistical reports concerning personnel-related data such as training completion, User ID's, access privileges, productivity report, turnover report, performance appraisals, benefits and absenteeism rates.
• Ensure compliance with various legislation including: Health and Safety, WSIB, CRA, EHT, TSSA, PCI, DriveON, environmental, ESA, Home Office reporting, and all applicable federal and provincial regulations, including the Pay Equity Act.
• Communicate and ensure compliance with company, store and department policies as well as health and safety programs and regulations.
• Assist in developing and implementing policies, programs and procedures related to Human Resources and training to align with store initiatives and objectives.
• Coordinate store staff training in collaboration with Store Management.
• Communicate relevant information from Canadian Tire Corporation's portal to the respective Store Management and Staff.
• Balance cash and prepare bank deposits and reconcile daily sales transactions.
• Prepare, sort and manage incoming and outgoing mail
• Assist with inventory control and IT systems
• Enter and maintain data in computer operating systems and run necessary reports
• Assist in performing backups and upgrades on front-end and back-end systems
• Ensure that all computer equipment, cash registers and cash management equipment are in proper working order and arrange for maintenance, repairs and system recovery when required
• Coordinate assigned incoming and outgoing reports and messages for the Dealer and Store Management
• Adjust data/inventory/pricing information on all systems
• Activate/deactivate and ensure promotional deals are on schedule
• Plan and manage daily, weekly, monthly office administration activities to meet objectives and time-lines
• Provide assistance and backup to cashiers and customer service representatives
• Foster a culture that values excellent customer service

Requirements / Skills

• Experience in an office role (Canadian Tire store office or similar preferred)
• Ability to sit for extended periods of time and handle physical demands, including standing/walking for 8 hours
• Results-oriented and team-oriented: Open to work in other areas of the store
• Proficient in office software systems, Microsoft Word and Excel, payroll systems (Dayforce, EasyPay), Point of Sale (POS) systems, scheduling systems (Time Well Scheduled) and bookkeeping principles and disciplines
• Effective written and oral communication skills
• Strong organizational skills and attention to detail
• Ability to find solutions to problems, adapt, prioritize and cope with challenging/new situations and make logical informed decisions
• Ability to work in fast-paced environment with competing priorities
• Ability to plan, organize, communicate and follow-up on activities and projects in collaboration with Store Management objectives
• Flexibility to work days, evening, weekends and holidays occasionally when required
• Approachable, cooperative team-player
• Ability to protect and respect privacy of sensitive personnel and company information
• Supervisory, leadership and/or managerial experience (asset)
• Experience in retail sales, execution and operations (asset)

Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Diploma / Certificate