Account Manager (Vancouver)
Top Benefits
About the role
As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.
The Opportunity: Are you a driven sales professional with a passion for customer service and a deep interest in the natural health product industry? If so, we want to hear from you! We’re excited to offer a rewarding opportunity for a motivated individual to join our team as a Sales Representative. In this role, you’ll have the chance to build lasting relationships with clients and promote high-quality natural health products that make a real difference in people’s lives. If you’re looking to grow your career in a thriving industry and thrive in a customer-focused environment, this is the perfect opportunity for you!
In this role you will:
- Promote and sell Natural Factors (NF) and Assured Naturals (AN) products to health food stores in and around the Greater Vancouver Area
- Analyze market trends, customer needs, and competition to identify sales opportunities and address challenges.
- Expand market reach by acquiring new accounts and strengthening relationships with existing customers, promoting products through direct and phone interactions.
- Educate and train retail staff on NF and AN products, conduct inventory assessments, and support with ordering, advertising, and merchandising.
- Coordinate in-store promotions, demonstrations, events, and special offers, and manage order facilitation, credits, returns, and special discounts.
You have:
- An awareness of natural products – Natural Factors, Assured Naturals and our competitors
- Excellent communication skills, written and verbal in both French and English
- Previous sales experience
- Strong negotiation and conflict resolution skills
- A valid drivers license and reliable vehicle
You want to:
- Get away from a desk and spend your work day on the road and interacting face-to-face with customers
- Work for a company that cares about its staff and has a meaningful mission to improve the lives and well-being of its customers
You get:
- A competitive total compensation package
- Kilometer reimbursement
- Great benefits, including RRSP contributions, healthcare, health and personal spending accounts, wellness days and $200 per year to spend on company products in addition to employee discount pricing.
*This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.*
About Natural Factors
As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide.
Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America.
Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner.
Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion.
We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling.
Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.
Account Manager (Vancouver)
Top Benefits
About the role
As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.
The Opportunity: Are you a driven sales professional with a passion for customer service and a deep interest in the natural health product industry? If so, we want to hear from you! We’re excited to offer a rewarding opportunity for a motivated individual to join our team as a Sales Representative. In this role, you’ll have the chance to build lasting relationships with clients and promote high-quality natural health products that make a real difference in people’s lives. If you’re looking to grow your career in a thriving industry and thrive in a customer-focused environment, this is the perfect opportunity for you!
In this role you will:
- Promote and sell Natural Factors (NF) and Assured Naturals (AN) products to health food stores in and around the Greater Vancouver Area
- Analyze market trends, customer needs, and competition to identify sales opportunities and address challenges.
- Expand market reach by acquiring new accounts and strengthening relationships with existing customers, promoting products through direct and phone interactions.
- Educate and train retail staff on NF and AN products, conduct inventory assessments, and support with ordering, advertising, and merchandising.
- Coordinate in-store promotions, demonstrations, events, and special offers, and manage order facilitation, credits, returns, and special discounts.
You have:
- An awareness of natural products – Natural Factors, Assured Naturals and our competitors
- Excellent communication skills, written and verbal in both French and English
- Previous sales experience
- Strong negotiation and conflict resolution skills
- A valid drivers license and reliable vehicle
You want to:
- Get away from a desk and spend your work day on the road and interacting face-to-face with customers
- Work for a company that cares about its staff and has a meaningful mission to improve the lives and well-being of its customers
You get:
- A competitive total compensation package
- Kilometer reimbursement
- Great benefits, including RRSP contributions, healthcare, health and personal spending accounts, wellness days and $200 per year to spend on company products in addition to employee discount pricing.
*This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.*
About Natural Factors
As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide.
Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America.
Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner.
Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion.
We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling.
Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.