Operations Manager, Industrial Services
About the role
The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel management within the division. Additionally, this position is responsible for managing the revenue and cost elements for the division, requiring involvement with the sales and marketing initiatives, as well as the day to day operations. The Operations Manager is relied upon for the effective planning, delegating, coordinating, staffing, organizing and decision making to attain profitable results for the division.
Key Accountabilities:
- Oversee the operations of the division.
- Overall business unit accountability for performance, safety and profitability.
- Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance.
- Executes necessary precautions to ensure safety and compliance with company standards and other standards and regulations.
- Liaise with the Health and Safety team to ensure thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining.
- Work closely with the HR team to oversee personnel needs of the division including selecting, coaching, disciplining, and training employees and evaluating employee performance.
- Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
- Manage and provide leadership for supervisors and direct reporting employees within the division.
- Manage and attend all Health and Safety meetings and train employees on any safety issues.
- Review all employee timecards for accuracy on a daily basis.
- Assist in forming business plans for tenders and other new business ventures.
- Attend meetings as required.
- Oversee that all employees are adhering to company policies and procedures.
- Other duties as directed or required.
Requirements:
- University diploma/degree in business or equivalent work experience required.
- Minimum 5 years in an Operations Manager role.
- Experience and strong knowledge in Waste Management Industry.
Skills & Attributes:
- Proven leadership experience with the ability to motivate and inspire.
- Excellent verbal and written communication skills.
- Strong ability to plan, prioritize and execute.
- Excellent knowledge of operations.
- Strong computer skills.
- Excellent team player.
- Excellent ability to listen, analyze and adapt to change.
We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
About GFL Environmental Inc.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation.
Through a strategically located network of facilities across Canada the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers.
We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements.
At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life.
GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols.
Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels.
Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales.
Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.
Operations Manager, Industrial Services
About the role
The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel management within the division. Additionally, this position is responsible for managing the revenue and cost elements for the division, requiring involvement with the sales and marketing initiatives, as well as the day to day operations. The Operations Manager is relied upon for the effective planning, delegating, coordinating, staffing, organizing and decision making to attain profitable results for the division.
Key Accountabilities:
- Oversee the operations of the division.
- Overall business unit accountability for performance, safety and profitability.
- Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance.
- Executes necessary precautions to ensure safety and compliance with company standards and other standards and regulations.
- Liaise with the Health and Safety team to ensure thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining.
- Work closely with the HR team to oversee personnel needs of the division including selecting, coaching, disciplining, and training employees and evaluating employee performance.
- Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
- Manage and provide leadership for supervisors and direct reporting employees within the division.
- Manage and attend all Health and Safety meetings and train employees on any safety issues.
- Review all employee timecards for accuracy on a daily basis.
- Assist in forming business plans for tenders and other new business ventures.
- Attend meetings as required.
- Oversee that all employees are adhering to company policies and procedures.
- Other duties as directed or required.
Requirements:
- University diploma/degree in business or equivalent work experience required.
- Minimum 5 years in an Operations Manager role.
- Experience and strong knowledge in Waste Management Industry.
Skills & Attributes:
- Proven leadership experience with the ability to motivate and inspire.
- Excellent verbal and written communication skills.
- Strong ability to plan, prioritize and execute.
- Excellent knowledge of operations.
- Strong computer skills.
- Excellent team player.
- Excellent ability to listen, analyze and adapt to change.
We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
About GFL Environmental Inc.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation.
Through a strategically located network of facilities across Canada the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers.
We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements.
At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life.
GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols.
Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels.
Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales.
Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.