Apply By: Thursday, August 14, 2025 11:59 pm EDT

Manager, Regional Services and Relationships

Job ID:

231405

Posting status:

Open

Organization:

Ministry of Transportation

Division:

Operations Division

City:

Thunder Bay

Position(s) language:

English

Job term:

1 Permanent

Job code:

M1108A - Prog Planning & Evaluation08

Salary:

$105,307.00 - $148,429.00 Per year

Are you passionate about building strong relationships and supporting regional economic development?

If so, consider this exciting opportunity!

The Ministry of Transportation is seeking a dynamic leader to manage regional services and stakeholder relationships in Thunder Bay. This role is pivotal in overseeing partnerships with First Nations communities and municipal stakeholders, contributing to the advancement of transportation and infrastructure initiatives across the region.

Lead meaningful change, shape regional strategies, and make a lasting impact on Ontario's transportation future!

The Ontario Public Service: Strengthening Ontario, together.

A career in the Ontario Public Service (OPS) is driven by purpose. We're building a stronger Ontario by delivering programs and services that make a real difference in people's lives. If you share this ambition, you'll find a workplace that reflects the diversity of the people we serve and empowers you to lead with confidence.

Why Your Leadership Belongs Here

• Purpose that drives you: Lead work that matters. Your leadership will shape policies, programs, and services that improve lives across the province—every day.
• A culture that supports you: Thrive in a flexible, inclusive, and respectful workplace that values your well-being and empowers you to bring your whole self to work.
• A career that grows with you: Explore leadership opportunities across ministries and sectors. With access to mentorship, learning, and mobility, your career can evolve here.
• Recognition that reflects your impact: We value the difference you make. You'll receive competitive pay, a defined-benefit pension, and benefits that support your well-being—plus meaningful recognition for your contributions.

About the job

We hold our leaders to high standards because we believe in their potential to drive meaningful change. In the Ontario Public Service, leadership means showing up with authenticity, acting with integrity, and having the courage to do what's right—even when it's hard.

As a leader, you'll be expected to create a team culture that encourages innovation, supports collaboration, and champions inclusion. You'll help build a diverse, anti-racist, and accessible workplace where everyone feels safe, respected, and able to thrive.

To succeed in this role, you will:

• Shape regional strategy by leading the development and execution of operational plans and strategic program frameworks aligned with ministry priorities.

• Advise senior leadership on program implementation, regional trends, risks, and opportunities to influence decision-making.

• Drive stakeholder engagement to inform policy, program design, and service delivery.

• Oversee regional operations to ensure effective program delivery and resource management.

• Strengthen partnerships with Indigenous communities and municipalities to support inclusive economic development.

Meet Your New Team

The Operations Division leads transportation services across Ontario by developing policies, managing infrastructure, and delivering regional programs. It also builds key relationships with Indigenous and municipal partners to support local needs.

Regional Operations offices coordinate all ministry services in their areas, lead local staff engagement, and manage stakeholder and Indigenous relations. Northeast Operations is one of five offices under the Regional Operations Branch, which ensures integrated service delivery across the province.

What you bring to the team

Leadership and Strategic Insight:

• Proven ability to lead inclusive, high-performing teams through values-based leadership.
• Experience in organizational design, talent development, and succession planning.
• Strong track record of delivering results in complex, multi-stakeholder environments.

Program and Operational Expertise:

• Skilled in leading business change strategies to enhance program effectiveness, identify gaps, and implement evidence-based improvements.
• Strong knowledge of project management principles to deliver complex program plans and initiatives.
• Advanced understanding of policy development, operational standards, and ministry decision-making processes.
• Proven ability to coordinate regional programs, allocate resources, and contribute to operational policies and procedures.

Communication and Relationship Management Skills:

• Proven ability to collaborate effectively within regional and provincial teams using an enterprise-wide lens.
• Strong communication, conflict resolution, and interpersonal skills to maintain professional relationships.
• Skilled in preparing and overseeing briefing materials, ministerial correspondence, financial analyses, and reports.
• Experienced in building partnerships across diverse stakeholder groups, including Indigenous communities and municipalities.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

Additional information:

Apply by:

Thursday, August 14, 2025 11:59 pm EDT

Position details:

• 1 English Permanent, 615 James St S, Thunder Bay, North Region

Compensation group:

Management Compensation Plan

Work hours:

Schedule 6

Category:

Management and General

Posted on:

Wednesday, July 30, 2025

Note:

• N-MT-231405/25

How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the job description to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together