Top Benefits
About the role
The Canadian Brewhouse opened its first restaurant in 2001, in Edmonton, Alberta. By adding awesome talent to our team, serious dedication and persistence, and keeping the guest in mind, we’ve grown to 47 Canadian Brewhouses, 1 Canadian Icehouse, 4 Banquet Bars, 40 Plantlife Cannabis dispensaries, 7 Ribeye Butcher Shops, and our newest addition The Italian Bakery's Tesoro!
The Operations Manager is responsible for overseeing the complete operations of assigned Canadian Brewhouse locations, ensuring seamless operations across multiple stores. The role is ultimately accountable for achieving Key Performance Indicators (KPIs) and critical business metrics as defined by the company.
Key Responsibilities
- Leading Your People: Recruit, train, and manage management and support hourly roles, ensuring adherence to The Canadian Brewhouse's core values. Hold management accountable for defined KPIs, including coaching and performance management.
- Guest Experience: Actively lead in assigned locations, ensuring flawless execution of the company’s guest experience program. Build connections with guests and regulars, and ensure efficient operation of systems such as Tips Today and OpenTable.
- Operational Excellence: Manage expenses, conduct pre-shift and post-shift meetings, and oversee inventory management. Ensure adherence to company standards and procedures, and collaborate with vendors to maintain store services.
- Financial Oversight: Achieve labor targets and provide overall P&L oversight for assigned locations. Conduct regular P&L reviews, identify trends, and implement strategies for improvement.
- Sales and Targets: Responsible for beating sales targets (Year-over-Year performance and budget) as well as completing full P&L reviews on a monthly basis.
Key Performance Indicators (KPIs)
- Same store sales
- Customer review
- Average sales per guest
- Employee Engagement
- Margin
- Speed of Service
Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field (Master’s preferred)
- 5 years of senior-level management experience and 2 years of multi-unit hospitality management experience
- Proven expertise in financial terminology and concepts, including P&L, General Ledger, and Cost of Goods Sold (COGs)
- Experience with budgeting, cost control, financial performance, and overall P&L management
- Strong understanding of store operations optimization and standards for success
- Excellent communication, strategic thinking, problem-solving, and time management skills
- Proven ability to motivate and develop team members, manage remotely, drive sales, and maintain a performance-driven mindset.
- Ability to handle stress and a fast-paced environment, with strong follow-up and a sense of urgency while remaining calm.
Considering applying? These are some of the great benefits to joining our team!
- Competitive, proven performance-based salary, bonus structure, and promotional tab
- A company Health Spend Account available after 3 months
- Generous employee discounts across all brands
- Opportunities to travel with the company
- Advancement opportunities with a supportive and inclusive culture
- Opportunities to give back to the community
- Lifelong Friendships
Company Information:
Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group! We know that without our incredible teams we wouldn't be a fraction of where we are today. Our teams live and breathe our Core Values; these are 6 key principles that influence all of our decisions as an organization.
- Take Care of Each Other and Yourself
- Think Like a Customer
- Support Your Community
- Hurry, Don’t Rush
- Embrace Innovation
- Be Persistent
The Brew Crew is a team of devoted, compassionate, and ambitious individuals that are hungry for what the future holds. We believe it's our duty to provide all of our employees with a safe, fun-filled work environment with endless advancement opportunities. Let us tell you more about why you should join the best team in Canada, today!
We are excited that you are considering a career as an Operations Manager! We appreciate your interest and look forward to reviewing your application. Please note that we will only be contacting successful applicants.
The Canadian Brewhouse is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply and join our team.
tcGx5Cagje
About The Canadian Brewhouse
Let us introduce ourselves and get to know each other!
The Canadian Brewhouse started in Alberta in 2002 with one location that has since grown to 42! Nineteen of our locations are in Alberta, including; the Edmonton area, Grande Prairie, Lloydminster, Red Deer, Camrose, Fort McMurray, Calgary, Okotoks, Airdrie and Cochrane! We also have locations in Regina and Saskatoon, Saskatchewan, and Winnipeg, Manitoba!
We opened our first Canadian Brewhouse & Grill location in Kelowna, British Columbia in 2015, and are continuing to expand in BC. Our Abbotsford location opened in 2016, and Prince George, Fort Saint John & Richmond opened in 2017. In fact, The Canadian Brewhouse, and The Canadian Brewhouse & Grill will be growing for many years to come.
Our one-of-a-kind Canadian themed sports bar & grill has an extensive menu of appetizers, entrees, drinks and amazing specials every night of the week.
You’ll note our Canadian decor starts right when you walk up to our huge Inuksuk at our doors and continues throughout the restaurant in a “cheeky” Canadian fashion.
We promise, when you come to The Canadian Brewhouse, you’ll instantly feel at home, because our house is your house…only we have way more TVs! You won’t find a better selection of screens anywhere for the sports you love! We even provide tabletop speakers for those nights when multiple sports and teams are playing.
We also believe being part of a community means giving back. We’ve been raising funds for various charities through events and fundraisers for over 10 years. Charities like The Stollery Children’s Hospital Foundation, Breast Cancer Research, Prostate Cancer (Movember) and many local initiatives that are important to our neighbours in various communities.
Our people are the real success of our company. If you're interested in being a part of the Brew crew, visit us at http://thecanadianbrewhouse.com/work-with-us/ and fill out an application today!
Our house is your house, The Canadian Brewhouse
Top Benefits
About the role
The Canadian Brewhouse opened its first restaurant in 2001, in Edmonton, Alberta. By adding awesome talent to our team, serious dedication and persistence, and keeping the guest in mind, we’ve grown to 47 Canadian Brewhouses, 1 Canadian Icehouse, 4 Banquet Bars, 40 Plantlife Cannabis dispensaries, 7 Ribeye Butcher Shops, and our newest addition The Italian Bakery's Tesoro!
The Operations Manager is responsible for overseeing the complete operations of assigned Canadian Brewhouse locations, ensuring seamless operations across multiple stores. The role is ultimately accountable for achieving Key Performance Indicators (KPIs) and critical business metrics as defined by the company.
Key Responsibilities
- Leading Your People: Recruit, train, and manage management and support hourly roles, ensuring adherence to The Canadian Brewhouse's core values. Hold management accountable for defined KPIs, including coaching and performance management.
- Guest Experience: Actively lead in assigned locations, ensuring flawless execution of the company’s guest experience program. Build connections with guests and regulars, and ensure efficient operation of systems such as Tips Today and OpenTable.
- Operational Excellence: Manage expenses, conduct pre-shift and post-shift meetings, and oversee inventory management. Ensure adherence to company standards and procedures, and collaborate with vendors to maintain store services.
- Financial Oversight: Achieve labor targets and provide overall P&L oversight for assigned locations. Conduct regular P&L reviews, identify trends, and implement strategies for improvement.
- Sales and Targets: Responsible for beating sales targets (Year-over-Year performance and budget) as well as completing full P&L reviews on a monthly basis.
Key Performance Indicators (KPIs)
- Same store sales
- Customer review
- Average sales per guest
- Employee Engagement
- Margin
- Speed of Service
Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field (Master’s preferred)
- 5 years of senior-level management experience and 2 years of multi-unit hospitality management experience
- Proven expertise in financial terminology and concepts, including P&L, General Ledger, and Cost of Goods Sold (COGs)
- Experience with budgeting, cost control, financial performance, and overall P&L management
- Strong understanding of store operations optimization and standards for success
- Excellent communication, strategic thinking, problem-solving, and time management skills
- Proven ability to motivate and develop team members, manage remotely, drive sales, and maintain a performance-driven mindset.
- Ability to handle stress and a fast-paced environment, with strong follow-up and a sense of urgency while remaining calm.
Considering applying? These are some of the great benefits to joining our team!
- Competitive, proven performance-based salary, bonus structure, and promotional tab
- A company Health Spend Account available after 3 months
- Generous employee discounts across all brands
- Opportunities to travel with the company
- Advancement opportunities with a supportive and inclusive culture
- Opportunities to give back to the community
- Lifelong Friendships
Company Information:
Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group! We know that without our incredible teams we wouldn't be a fraction of where we are today. Our teams live and breathe our Core Values; these are 6 key principles that influence all of our decisions as an organization.
- Take Care of Each Other and Yourself
- Think Like a Customer
- Support Your Community
- Hurry, Don’t Rush
- Embrace Innovation
- Be Persistent
The Brew Crew is a team of devoted, compassionate, and ambitious individuals that are hungry for what the future holds. We believe it's our duty to provide all of our employees with a safe, fun-filled work environment with endless advancement opportunities. Let us tell you more about why you should join the best team in Canada, today!
We are excited that you are considering a career as an Operations Manager! We appreciate your interest and look forward to reviewing your application. Please note that we will only be contacting successful applicants.
The Canadian Brewhouse is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply and join our team.
tcGx5Cagje
About The Canadian Brewhouse
Let us introduce ourselves and get to know each other!
The Canadian Brewhouse started in Alberta in 2002 with one location that has since grown to 42! Nineteen of our locations are in Alberta, including; the Edmonton area, Grande Prairie, Lloydminster, Red Deer, Camrose, Fort McMurray, Calgary, Okotoks, Airdrie and Cochrane! We also have locations in Regina and Saskatoon, Saskatchewan, and Winnipeg, Manitoba!
We opened our first Canadian Brewhouse & Grill location in Kelowna, British Columbia in 2015, and are continuing to expand in BC. Our Abbotsford location opened in 2016, and Prince George, Fort Saint John & Richmond opened in 2017. In fact, The Canadian Brewhouse, and The Canadian Brewhouse & Grill will be growing for many years to come.
Our one-of-a-kind Canadian themed sports bar & grill has an extensive menu of appetizers, entrees, drinks and amazing specials every night of the week.
You’ll note our Canadian decor starts right when you walk up to our huge Inuksuk at our doors and continues throughout the restaurant in a “cheeky” Canadian fashion.
We promise, when you come to The Canadian Brewhouse, you’ll instantly feel at home, because our house is your house…only we have way more TVs! You won’t find a better selection of screens anywhere for the sports you love! We even provide tabletop speakers for those nights when multiple sports and teams are playing.
We also believe being part of a community means giving back. We’ve been raising funds for various charities through events and fundraisers for over 10 years. Charities like The Stollery Children’s Hospital Foundation, Breast Cancer Research, Prostate Cancer (Movember) and many local initiatives that are important to our neighbours in various communities.
Our people are the real success of our company. If you're interested in being a part of the Brew crew, visit us at http://thecanadianbrewhouse.com/work-with-us/ and fill out an application today!
Our house is your house, The Canadian Brewhouse