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Territory Representative

Edmonton, AB
Mid Level
Full-time

Top Benefits

Disability insurance
Life insurance
Mileage reimbursement

About the role

Job Title: Territory Representative

Reports To: The position will report to Operations Manager

Overview:

The Territory Representative is responsible for overseeing multiple store locations within a large assigned area. This role is divided into two primary responsibilities:

  • Auditing – Ensuring store compliance with company policies, verifying product placement, monitoring inventory levels, and reporting discrepancies.
  • Merchandising – Managing product replenishment, maintaining displays, and implementing strategies to enhance product visibility and sales performance.

Through regular store visits, the Territory Representative plays a key role in optimizing store operations, improving sales performance, and fostering strong relationships with store managers and staff.

**This is a part-time position with the potential to transition into a full-time role based on performance and business needs**

Duties and Responsibilities:

Auditing Responsibilities:

  • Conduct store audits to ensure compliance with company standards and policies.
  • Evaluate product placement, inventory levels, and promotional displays.
  • Identify and report issues related to stock availability, damaged products, or non-compliance with merchandising guidelines.
  • Arrange and replenish products in store racks, shelves, and displays.
  • Document findings by taking photos and submitting reports promptly.
  • Communicate with the Operations Manager to address discrepancies and recommend corrective actions.
  • Maintain professional relationships with store managers and staff.
  • Train new merchandisers on proper ordering and best practices for product handling and merchandising.
  • Set sales targets based on company objectives to drive performance and achieve business goals.

Merchandising Responsibilities:

  • Maintain and replenish products in store racks, shelves, and displays by transporting items from the backroom/storage room to the sales floor using manual or powered equipment (e.g., pallet jack, hand truck).
  • Build, modify, or remove product displays while adhering to company standards.
  • Maintain product signage, clean product spaces, and secure damaged or defective products.
  • Accurately report inventory counts, product issues, and incidents related to vendors and customers using the company’s merchandising applications.
  • Ensure shrink level remains below 2% of the daily invoice to minimize losses.
  • Check invoice accuracy and send photos of invoices with stickers immediately to head office at dnwsap@gmail.com.
  • Send photos of product placements in stores to head office at orderdesk@dnwdistribution.com.
  • Manage the backroom by organizing stock, monitoring inventory levels, processing damaged products, and repacking items.
  • Follow all store policies regarding the backroom, display floor, replenishment, equipment usage, and safety procedures.
  • Maintain an orderly and clean work area in compliance with company safety and sanitation requirements.
  • Lift, carry, and position products weighing up to 50 lbs (22 kg) above shoulder height without assistance.
  • Frequently kneel, squat, and reach above the head to handle products.
  • Operate manual and powered equipment (e.g., pallet jack, hand truck) to transport product loads a minimum of 100 yards without assistance.
  • Repetitively grasp and manipulate objects of various sizes and weights, requiring fine motor skills and hand-eye coordination.
  • Stand and walk for extended periods of time, including traveling to different store locations as assigned.
  • Label and date merchandise expiry for proper stock rotation.
  • Maintain professional relationships with co-workers, customers, and vendors.

Qualifications:

  • Must have access to a personal vehicle for use during working hours.
  • A valid driver’s license with a clean driving record with no major violations over the last three (3) years.
  • three (3) years experience in retail, merchandising, auditing, or a related field preferred.
  • Strong attention to detail and ability to identify discrepancies.
  • Proficiency in using mobile apps or software for reporting and documentation.
  • Ability to lift and transport products (up to 50 lbs or 22 kg) as needed.
  • Self-motivated and able to work independently.

Job Type: Full-time

Benefits:

  • Disability insurance
  • Life insurance
  • Mileage reimbursement
  • Vision care

Schedule:

  • 8 hour shift
  • Morning shift

Work Location: On the road

About DNW Logistics Ltd

Transportation, Logistics, Supply Chain and Storage
11-50

We offer last-mile delivery services for e-commerce companies within the Edmonton area. We are here to deliver packages for customers who purchase online with a smile.