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Summer Student, Customer Value Team (3 month contract)

Wentworth Technologiesabout 2 months ago
Mississauga, ON
Mid Level
Full-time

About the role

Amhil North America is a privately held thermoforming Plastics Packaging company focused on delivering Best Value to our customers and partners. We provide smart, safe and sustainable packaging solutions for the consumer, industrial and foodservice industries in North America and Europe.

Over the past twenty years, Amhil has expanded its product offering to include drinking cups, portion cups and food packaging and now includes products that are 100% recyclable, produced with recycled content and available as carbon neutral.

Amhil North America is a member of the Wentworth Technologies group of companies.

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This position plays a vital role in ensuring seamless operations and exceptional customer satisfaction. In this position, you will:

  • Respond to general customer inquiries with professionalism and efficiency.
  • Process orders accurately and ensure timely fulfillment.
  • Coordinate product deliveries in collaboration with customers to meet their needs.
  • Work closely with sales teams, manufacturing, accounting, and logistics to optimize workflow and service quality.

Key Responsibilities:

  • Conduct all work in a safe manner.
  • Report and communicate any potential hazard, unsafe practices or working conditions.
  • Process customer orders with accuracy, including verification and confirmation.
  • Communicate with customers regarding inquiries, order updates, changes, cancellations, delivery schedules, and pricing.
  • Maintaining and updating price lists to ensure current and accurate information.
  • Managing shipping orders, applying freight charges as needed, and forwarding to accounting for invoicing. Once invoiced, ensuring proper distribution of B/O sales orders to the CVT team.
  • Performing additional tasks assigned by the Customer Experience Manager.

What We’re Looking For:

  • High school diploma or GED required.
  • Good communication skills (able to understand written and verbal instructions in English).
  • Good knowledge of Microsoft Office suite (Excel, Word, Outlook).
  • Highly motivated and able to work independently.
  • Strong relationship-building skills. Able to deal with people sensitively and professionally in a diverse workforce.

This position is open to applicants legally authorized to work in Canada.

Amhil North America provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest however only those candidates selected for an interview will be contacted.

Please Note: We are currently not accepting applicants from recruitment agencies. Direct applicants only.

Thank you for your interest in Amhil

If you're not viewing this on our website, be sure to visit www.amhil.com/careers for all our available opportunities!

About Wentworth Technologies

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