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SSP France Belgique Luxembourg Italie logo

Assistant Coffee Shop Manager

Ottawa, ON
$50,000 - $55,000/year
Senior Level

Top Benefits

Annual Salary $50,000-$55,000
Quarterly bonus potential
End of fiscal year super bonus potential

About the role

Join Our Team as an Assistant Coffee Shop Manager!

  • Annual Salary $50,000-$55,000
  • Quarterly bonus potential
  • End of fiscal year super bonus potential
  • Comprehensive Benefits
  • Free Employee Parking

SSP Canada operates several restaurants throughout the Ottawa International Airport, including: Darcy McGees, Cork & Well, Starbucks, Tim Hortons, Bridgehead Coffee, Big Rig Brewing, and Canal Market.

The Assistant Restaurant Manager has the very important job of partnering with the Restaurant General Manager on leading the restaurant team. Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their team.

Essential Functions

  • Recruits, trains, develops and communicates with team of Food Travel Experts Implements and maintains guest service standards and/or brand specifications.
  • Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
  • Develops, plans and assigns daily goals, tasks and Team Member assignments.
  • Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
  • Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.
  • Maintains adherence to all company policies and procedures, as well as provincial health/sanitation standards.
  • Manages all office tasks, including management of funds, receiving, inventory, purchasing, team member scheduling and payroll.

Skills & Other Requirements

  • Minimum of two (2) years of experience in the food & beverage industry, in a management capacity in a coffee shop environment required.
  • Previous experience managing a Starbucks location strongly preferred.
  • Food and Beverage experience in a casual dining setting strongly preferred.
  • Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
  • Excellent written and verbal communication
  • Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities
  • Ability to obtain Transport Canada Security Clearance

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

About SSP France Belgique Luxembourg Italie

Food and Beverage Services
51-200

SSP est l'un des principaux exploitants de points de vente de restauration dans les lieux de transport et de voyage. Nous exploitons des restaurants, des bars, des cafés, des food-courts et des magasins de proximité dans les aéroports, les gares, les stations-services d'autoroute et autres lieux de loisirs. Nous sommes présents dans 36 pays à travers le monde et possédons un portefeuille de plus de 550 marques internationales, nationales et locales. SSP Frabel appartient au Groupe anglais SSP et exploite plus de 300 unités de restauration sur son périmètre : France, Belgique, Luxembourg et Caraïbes. Nous sommes le plus gros opérateur en aéroports en France avec une présence significative sur les terminaux de Roissy CDG, Orly, Nice, Lyon, Marseille, Nantes, Luxembourg et Charleroi en Belgique. En France, nous opérons dans de nombreuses gares de Paris Lyon, Metz, Mulhouse, Bordeaux Saint-Jean, Nantes ... SSP Frabel sert plus de 45 millions de clients par an, à travers un portefeuille de marques composé d’enseignes partenaires et de marques propres développées sur mesure. Du côté des marques partenaires, SSP a tissé des collaborations solides avec des icônes locales ou des références incontournables internationales telles que Starbucks, Pret A Manger, Brioche Dorée, Exki, Bellota Bellota, Panos, Snack Elizé. Pour ses marques propres, SSP a développé des partenariats culinaires avec des chefs étoilés emblématiques de leurs régions respectives : le Chef Michel Rostang ** au Train Bleu à Paris Gare de Lyon, le chef Bruno Oger ** au restaurant Estivale à l’Aéroport Nice Côte d’Azur, le chef Michel Roth à Terroirs de Lorraine à la Gare de Metz ou encore le chef Jimmy Bibrac à l’Aéroport Guadeloupe Pôles Caraïbes. La capacité de SSP Frabel à collaborer à la fois avec des marques incontournables, mais aussi à concevoir des concepts sur mesure sont autant de preuves de la capacité d’innovation, de l’expertise opérationnelle et du rôle d’agitateur du secteur de l'entreprise.