A Business Analyst in retail lending servicing focuses on supporting the origination and servicing of retail loans. This role involves analyzing business requirements, designing solutions, and ensuring smooth implementation of retail lending system that supports products and services. Key responsibilities include requirements gathering, documentation, and collaboration with various stakeholders.

Responsibilities may include:

• Requirements Gathering and Analysis: Working with stakeholders to understand business needs, translating them into clear and concise requirements, and documenting them in various formats (e.g., BRDs, user stories).
• Solution Design: Collaborating with development teams to design solutions that meet business requirements, often involving process flows, data models, and system integrations.
• Product Knowledge: Possessing a strong understanding of retail lending products, including origination, servicing, and regulatory requirements.
• Agile Development: Participating in agile ceremonies, contributing to sprint planning, and providing feedback on user stories.
• Testing and Implementation: Supporting user acceptance testing (UAT) and assisting with the deployment of new features and enhancements.
• Documentation: Creating and maintaining documentation for business requirements, system processes, and user guides.
• Stakeholder Management: Communicating effectively with stakeholders, providing updates, and addressing their concerns.
• Compliance: Ensuring that solutions adhere to regulatory requirements and internal policies.
• Problem Solving: Identifying and resolving issues that arise during the development and implementation lifecycle.
• Data Analysis: Analyzing data to identify trends, assess performance, and support decision-making.
• System Integration: Understanding how retail lending Books of record and servicing solutions integrate with other banking systems.

Skills and Experience:

• Experience: 5+ years of experience as a Business Analyst, preferably in the financial services or banking industry.
• Retail Lending: Strong knowledge of retail lending processes, products, and regulations.
• Requirements Gathering: Proven ability to elicit, analyze, and document business requirements.
• Solution Design: Experience in designing solutions for complex business problems.
• Agile: Familiarity with agile development methodologies.
• Communication: Excellent verbal and written communication skills.
• Technical Skills: Proficient in tools like Jira, Confluence, and Visio.
• Problem-Solving: Strong analytical and problem-solving skills.
• Stakeholder Management: Ability to build relationships and collaborate with various stakeholders.
• Product Knowledge: Experience with VeriPark's retail lending solutions is a plus.