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Route Supervisor - Stoney Creek

Hamilton, ON
Mid Level
full_time

About the role

The Route Supervisor will be responsible for developing a thorough understanding of the Company’s transportation Requirements: and patterns. They will review and process day to day operations, evaluate and recommend equipment needs, and plan and schedule appropriate service lines to maintain a cost-effective balance between customer service and cost of service. They will ensure compliance with all government related programs specific to mode and direction of related haulage.

Key Responsibilities:

  • Direct supervision of all drivers, ensuring ongoing training Requirements:, discipline and procedural implementation.
  • Assist with and recommend annual equipment budget; implement and monitor the budget within approved limits.
  • Act as a direct liaison between dispatch and drivers to ensure information regarding daily schedules, equipment and service Requirements: is efficiently relayed.
  • Ongoing “sit-in” driver training to assess any poor driving habits, road- rage, excessive braking, possibly fuel cost savings, etc.
  • Conduct regular driver reviews.
  • Attain all of the necessary information regarding any issues by maintaining courteous, prompt and efficient customer relations with residents.
  • Tracking of ongoing service/driver issues and documenting any discipline required.
  • Organizing and approving driver vacation requests.
  • Maintain inventory of all necessary supplies and products required for service which may include sourcing multiple vendors or alternate supply chains.
  • Direct communication with other departments to ensure proper ongoing service and upkeep of all units including safety devices, vehicle lighting, warning devices, fittings, safety supplies.
  • Ensure a healthy and safe working environment for all workers reporting any issues immediately to your direct supervisor.
  • Ensure company policy, systems, and industry related training is delivered to all drivers.
  • Perform Accident Investigations when company vehicles are involved in traffic accidents.
  • Provide or arrange training for drivers to ensure they are properly servicing customers based on established Requirements:.
  • Resolve all internal service issues in a cost effective and expeditious manner; all customer service issues to be reported internally in a timely, organized manner with details on how the issue(s) will be resolved.
  • Other duties as assigned.

Requirements:

  • Valid Commercial Driver's License with air break endorsement preferred
  • 2-3 years supervisory experience along with experience working with side loaders, Rear Packers, Over The Tops, Front End, and Roll Off vehicles.
  • Able to perform a pre and post trip inspection and accident investigations.
  • Previous operations, transportation, waste management experience preferred.

Knowledge, Skills & Abilities:

  • Strong communication and interpersonal skills.
  • Ability to plan, prioritize and execute against tight timelines
  • Proficient with database, spreadsheet, and word processing computer skills within a Microsoft environment.
  • Willing to work flexible hours with some travel.
  • Experience managing in a unionized environment would be considered an asset

#GFLTALENT

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact**myworkdayrecruitment@gflenv.com

About GFL Environmental Inc.

Environmental Services
10,000+

GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation.

Through a strategically located network of facilities across Canada the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers.

We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements.

At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life.


GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols.

Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels.

Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales.

Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.