Urgent Response Service Coordinator - Contract
Top Benefits
About the role
Resources for Exceptional Children and Youth – Durham Region
requires
Urgent Response Service (URS) Coordinator
Contract up to 12 months with possibility of extension
Function: To provide the Urgent Response Service in a comprehensive, flexible and timely manner including screening of children/youth with Autism who request the service, providing service navigation for all children/youth referred, and leading the development, monitoring, and evaluation of the Urgent Response Service plan for those who meet the criteria for the service and their families.
Responsibilities:
- To determine eligibility for URS;
- To redirect those not appropriate for URS;
- To collect comprehensive information that supports service delivery at the beginning and throughout the family’s participation in the URS;
- To support the development, monitoring and updating of the URS plan;
- To provide a coordinated, collaborative experience for the child and family;
- To work collaboratively with project partners in the delivery of the Ontario Autism Program;
- To act as a liaison in the community at large;
- To support the ongoing principles and administration of the Agency;
- To demonstrate strong communication skills;
- To be responsible for professional development and acquisition of knowledge and skills; and
- To perform other related duties.
Qualifications:
- Undergraduate degree or diploma in social sciences or related field.
- Minimum of five years’ experience in the Children’s Service System.
- Good working knowledge of provincial policies and legislation concerning children and youth.
- Extensive knowledge of the range of support services available to children and their families in Durham Region and beyond.
- Good organizational skills to support planning for client services.
- Knowledge of and proven skills in providing case management/service coordination.
- Strong interpersonal skills specifically in the areas of facilitation, negotiation and mediation that support the development and maintenance of good working relationships.
- Ability to work independently and participate as a team member.
- Flexibility and a sense of humor.
- Strong communication skills, written, oral, listening and non-verbal.
- Demonstrates sensitivity and responsiveness to the needs of families.
- Ability to assess the needs of clients and make sound judgments to coordinate activities.
Why work for us?
- Competitive Group Insurance, Health and Dental benefits
- Employee pension program
- 15 days’ vacation for the year- prorated based on date of hire
- Two (2) wellness days and flexible work week
- Competitive salary starting at $63,024, increasing at 6 months to $66,163.50
- Positive work culture with active social committee
- Progressive professional development for each employee
If you are up to the challenge and wish to take on this stimulating position,
please submit cover letter and resume to careers@rfecydurham.com
NO TELEPHONE CALLS
Although we appreciate the interest of all applicants, only those selected for an interview will be contacted.
Resources for Exceptional Children and Youth – Durham Region conditions of employment include but are not limited to successful Criminal Record Check with Vulnerable Sector Screening and completed Pre-Employment Medical certificate.
Resources for Exceptional Children and Youth – Durham Region values inclusivity and diversity in the workplace. We encourage applicants from diverse backgrounds. We are committed to complying with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). If you have accessibility needs and require alternative formats or other accommodations throughout this process, please contact careers@rfecydurham.com.
Job Type: Fixed term contract
Contract length: 12 months
Pay: From $63,024.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Ajax, ON L1S 3M4: reliably commute or plan to relocate before starting work (preferred)
Work Location: Hybrid remote in Ajax, ON L1S 3M4
Application deadline: 2025-06-25
About Resources for Exceptional Children & Youth
Resources for Exceptional Children and Youth - Durham Region offers a range of services to hundreds of children and youth with special needs who live in Durham Region.
Our family-centred approach emphasizes collaboration with families, school boards, child care centres, and other community agencies.
Our professional staff has a wide knowledge base and a variety of expertise and utilizes these skills to ensure appropriate supports for each child in our programs.
Urgent Response Service Coordinator - Contract
Top Benefits
About the role
Resources for Exceptional Children and Youth – Durham Region
requires
Urgent Response Service (URS) Coordinator
Contract up to 12 months with possibility of extension
Function: To provide the Urgent Response Service in a comprehensive, flexible and timely manner including screening of children/youth with Autism who request the service, providing service navigation for all children/youth referred, and leading the development, monitoring, and evaluation of the Urgent Response Service plan for those who meet the criteria for the service and their families.
Responsibilities:
- To determine eligibility for URS;
- To redirect those not appropriate for URS;
- To collect comprehensive information that supports service delivery at the beginning and throughout the family’s participation in the URS;
- To support the development, monitoring and updating of the URS plan;
- To provide a coordinated, collaborative experience for the child and family;
- To work collaboratively with project partners in the delivery of the Ontario Autism Program;
- To act as a liaison in the community at large;
- To support the ongoing principles and administration of the Agency;
- To demonstrate strong communication skills;
- To be responsible for professional development and acquisition of knowledge and skills; and
- To perform other related duties.
Qualifications:
- Undergraduate degree or diploma in social sciences or related field.
- Minimum of five years’ experience in the Children’s Service System.
- Good working knowledge of provincial policies and legislation concerning children and youth.
- Extensive knowledge of the range of support services available to children and their families in Durham Region and beyond.
- Good organizational skills to support planning for client services.
- Knowledge of and proven skills in providing case management/service coordination.
- Strong interpersonal skills specifically in the areas of facilitation, negotiation and mediation that support the development and maintenance of good working relationships.
- Ability to work independently and participate as a team member.
- Flexibility and a sense of humor.
- Strong communication skills, written, oral, listening and non-verbal.
- Demonstrates sensitivity and responsiveness to the needs of families.
- Ability to assess the needs of clients and make sound judgments to coordinate activities.
Why work for us?
- Competitive Group Insurance, Health and Dental benefits
- Employee pension program
- 15 days’ vacation for the year- prorated based on date of hire
- Two (2) wellness days and flexible work week
- Competitive salary starting at $63,024, increasing at 6 months to $66,163.50
- Positive work culture with active social committee
- Progressive professional development for each employee
If you are up to the challenge and wish to take on this stimulating position,
please submit cover letter and resume to careers@rfecydurham.com
NO TELEPHONE CALLS
Although we appreciate the interest of all applicants, only those selected for an interview will be contacted.
Resources for Exceptional Children and Youth – Durham Region conditions of employment include but are not limited to successful Criminal Record Check with Vulnerable Sector Screening and completed Pre-Employment Medical certificate.
Resources for Exceptional Children and Youth – Durham Region values inclusivity and diversity in the workplace. We encourage applicants from diverse backgrounds. We are committed to complying with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). If you have accessibility needs and require alternative formats or other accommodations throughout this process, please contact careers@rfecydurham.com.
Job Type: Fixed term contract
Contract length: 12 months
Pay: From $63,024.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Ajax, ON L1S 3M4: reliably commute or plan to relocate before starting work (preferred)
Work Location: Hybrid remote in Ajax, ON L1S 3M4
Application deadline: 2025-06-25
About Resources for Exceptional Children & Youth
Resources for Exceptional Children and Youth - Durham Region offers a range of services to hundreds of children and youth with special needs who live in Durham Region.
Our family-centred approach emphasizes collaboration with families, school boards, child care centres, and other community agencies.
Our professional staff has a wide knowledge base and a variety of expertise and utilizes these skills to ensure appropriate supports for each child in our programs.