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Instructional Design Lead

Sherwood Park, AB
Senior Level
full_time

Top Benefits

Comprehensive benefits package
Health spending account
Growth opportunities

About the role

BIS Safety Softwareis a fast-growing technology company providing leading software for the safety industry. We are looking to add a Instructional Design Lead to our expanding team.

Who We Are

Founded in 2006, BISis proudly headquartered in Sherwood Park, Alberta. We have developed a world class software solution by emphasizing client relationships and continuous innovation, and we are looking to continue our growth across North America and around the world.

The Opportunity

Our Course Development team develops online safety courses that help individuals and organizations stay educated, compliant with safety regulations, and ultimately reduce the risk of workplace injuries.

We're looking for a strategic and hands-on Instructional Design Lead to manage a small team of instructional designers and elevate the quality, performance, and value of our digital learning offerings. In this role, you'll lead course design and development initiatives that directly support three key objectives: driving revenue, supporting business continuity , and enhancing client relationships.

You’ll collaborate cross-functionally with sales, client experience, and the leadership team to align learning content with evolving market needs, client requests, and company strategy.

This role is about execution and leadership. You won’t just manage timelines - you'll lead a skilled team, oversee multiple projects, and ensure that course development efforts are aligned with departmental priorities and focused on delivering engaging, impactful content. The way content is crafted and presented is central to our mission: we are building courses that foster proactive safety mindsets, encourage responsible behavior, and shape everyday habits that strengthen a culture of safety.

This is an in-person role based out of our Sherwood Park office.

In this role, you'll be expected to:

  • Drive revenue by winning in high-demand, competitive course categories across our marketplace.
  • Support business continuity by owning development of top-selling and mission-critical courses in the transportation, construction, mining, and oil & gas industries.
  • Enhance client relationships by delivering custom course solutions as a high-impact, value-added service.
  • Drive team coordination and accountability by organizing workflows, setting clear priorities, and ensuring alignment across all course projects.
  • Run the team and run the projects -managing people and timelines while keeping your eye on quality and output.
  • Ensure quality and consistency across all deliverables by reviewing content, visuals, and functionality before client delivery.
  • Scope and quote new course development projects by translating internal or client needs into clear timelines and cost estimates.
  • Lead client communication as the primary point of contact throughout course builds - handling updates, decisions, and feedback loops.
  • Own end-to-end project management from initial kickoff through delivery, including resource allocation and cross-team coordination.
  • Coordinate across departments to align course development with broader business objectives, content strategy, and technical requirements.
  • Identify opportunities to improve processes through the adoption of the latest technologies, including AI and automation, to streamline development and enhance course quality.
  • Contribute to internal planning, identifying which courses we need to develop for the network.

You might be the right fit if you:

  • Are a natural organizer who thrives on keeping people and projects moving forward.
  • Are detail-driven, confident in scoping projects, and able to assess timelines and complexity accurately.
  • Are client-centric and know how to navigate feedback, questions, and scope changes professionally.
  • Have a sharp eye for quality, accuracy, and alignment to brand and educational standards.
  • Can juggle multiple moving parts and keep the big picture in focus.
  • Are a strong communicator and leader who ensures clarity across teams and keeps details from slipping through the cracks.
  • Bring a blend of people management experience and a background in instructional design, e-learning, or curriculum development.
  • Understand project-based work and thrive in a fast-paced environment with shifting priorities.
  • Are excited about using new tools and emerging technologies -especially AI - to work smarter and deliver better results.

Bonus points if you have:

  • Experience in safety training or regulatory course development.
  • Familiarity with government course approval processes or industry-specific standards.
  • Instructional design background or LMS knowledge.
  • Experience with international content strategy or outreach.
  • Bilingual or multilingual communication skills.

Salary ranges are based on experience, reflecting the unique skillset each individual brings to the role.

Job ID: #L202507-14CCL

Why join us

At BIS, we pride ourselves in being very entrepreneurial in nature. Our office is an open environment that lends itself to collaboration and organic learning. We integrate new ideas and best practices quickly when they further the development of our software and company. This flexibility is a key part of our culture and a reflection of our insightful and collaborative team.

Another key part of our culture is our purposeful avoidance of titles. We don’t use job titles as they don’t reflect the value we place on humility. And we lead with our heart, treating all our customers and team members with integrity and compassion.

We are looking for like-minded individuals who are interested in growing with us.

In addition, we also offer the following:

Comprehensive benefits package

Health spending account

Growth opportunities

Flexible working hours

On-the-job training

Work-life balance

Free on-site parking

Team Recognition Points

Social committee

Fun, open and collaborative environment

Be More Than an Employee

BIS is a company where you can not only grow your career but also share in the success you help create.Our Employee Stock Ownership Plan (ESOP) allows you to own a piece of the business and build equity in the company’s future.

We'd love to hear from you

If this describes you, please submit a creative application that is sure to grab our attention. Submit your résumé and cover letter in confidence through this posting.

Visit our Careers Page to learn more.

We sincerely thank all applicants for their interest, however, only applicants selected for interviews will be contacted.

About BIS Safety Software

E-Learning Providers
51-200

BIS Safety Software is a technology company that offers compliance and learning management software to meet the needs of Environment, Health, and Safety (EHS) professionals. This cloud-based software application includes a Training Record Management System, a Classroom Calendar Management module, a Training Matrix, a Learning Management System, Digital Folders, plus Online Forms that can be used for site inspections, hazard assessments, incident management, preventive maintenance, competency evaluations, and more. We provide training solutions for the safety industry, including hundreds of safety training organizations throughout North America and across the world.

The core of our business is the SafetyNET program. The SafetyNET is a network of more than 500 leading safety training companies from across North America who collectively share and provide companies and individuals with access to a wide variety of safety training courses through one centralized online application.

Since 2010, the collaborative partnership between these training companies has not only enabled the best-of-the-best in online safety training to be brought together in one location but it is also helping to improve industry safety performance through the provision of convenient, cost-effective training.

Looking toward the future, the SafetyNET seeks to continually set new standards in training through ongoing technological innovations and implementation of feedback from industry experts and leaders. Be a part of this exciting future by becoming a part of The SafetyNET.