Top Benefits
About the role
Who you are
- The ideal candidate will have a strong background in Java, AWS, Kubernetes, and SaaS experience in large scale environments
- Minimum of 12 years of professional software development experience with substantial experience in a technical leadership role, driving large-scale projects across multiple teams
- Must have experience working with large systems or event-driven platforms at enterprise-scale
- Demonstrated expertise designing, implementing, and operating scalable SaaS solutions leveraging Java, Node.js, TypeScript, RESTful APIs, microservices architecture, and AWS cloud services (ECS/EKS, Lambda, DynamoDB, API Gateway)
- Expert-level knowledge of DevOps methodologies including infrastructure-as-code (Terraform/CloudFormation), CI/CD tooling (GitHub Actions/Jenkins), observability monitoring (Datadog/Prometheus), and containerization/orchestration (Docker/Kubernetes)
- Proven track record of successfully delivering strategic cross-domain technical initiatives that align with broader business objectives
- Extensive experience influencing engineering direction across teams, setting technical roadmaps, and providing mentorship for senior engineers
- Ability and willingness to participate in PagerDuty's on-call rotation as a leader of mission-critical systems
- Deep expertise in building complex workflow automation systems or event-driven platforms at enterprise scale
- Experience defining system-level Service Level Objectives (SLOs), performance metrics, and operational excellence standards across large-scale systems
- Recognized thought leadership within the industry, including presentations at conferences or contributions to open-source projects
- Proven ability to effectively communicate with executive leadership, aligning technical strategy with broader organizational goals
What the job involves
- PagerDuty is seeking a Staff Software Engineer V - PagerDuty Automation to join our diverse, customer-focused team!
- As Staff Software Engineer V, you will work across two teams on all things automation for PagerDuty
- This is an exciting opportunity to drive automation architecture across the enterprise
- PagerDuty Workflow Automation enables enterprise teams to automate end-to-end incident response and operational workflows, significantly enhancing reliability, reducing incident response times, and driving operational excellence
- This product integrates seamlessly across the PagerDuty platform and external systems, empowering teams to rapidly manage complex workflows at scale and proactively address issues before they impact customers
- Define and lead the technical vision, architecture, and strategic direction for PagerDuty Workflow Automation, driving cross-domain initiatives and aligning them with company-wide strategic goals
- Architect and deliver complex technical solutions spanning multiple engineering teams, ensuring scalability, reliability, maintainability, and performance
- Collaborate closely with engineering management, product leadership, and cross-functional stakeholders to proactively identify critical technology investments required for long-term growth
- Act as a recognized technical leader and subject matter expert in SaaS development, workflow automation systems, and cloud-native architectures (AWS), proactively mentoring senior engineers and fostering a culture of technical excellence
- Own the end-to-end lifecycle of technology initiatives—from inception and prototyping to implementation and long-term operational excellence—providing technical oversight and strategic guidance
- Drive continuous improvement in engineering practices, processes, and tools, enhancing team productivity, system reliability, and overall customer experience
Benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.
Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.
Join us to lead uncharted efforts and reinvent how companies run.
Top Benefits
About the role
Who you are
- The ideal candidate will have a strong background in Java, AWS, Kubernetes, and SaaS experience in large scale environments
- Minimum of 12 years of professional software development experience with substantial experience in a technical leadership role, driving large-scale projects across multiple teams
- Must have experience working with large systems or event-driven platforms at enterprise-scale
- Demonstrated expertise designing, implementing, and operating scalable SaaS solutions leveraging Java, Node.js, TypeScript, RESTful APIs, microservices architecture, and AWS cloud services (ECS/EKS, Lambda, DynamoDB, API Gateway)
- Expert-level knowledge of DevOps methodologies including infrastructure-as-code (Terraform/CloudFormation), CI/CD tooling (GitHub Actions/Jenkins), observability monitoring (Datadog/Prometheus), and containerization/orchestration (Docker/Kubernetes)
- Proven track record of successfully delivering strategic cross-domain technical initiatives that align with broader business objectives
- Extensive experience influencing engineering direction across teams, setting technical roadmaps, and providing mentorship for senior engineers
- Ability and willingness to participate in PagerDuty's on-call rotation as a leader of mission-critical systems
- Deep expertise in building complex workflow automation systems or event-driven platforms at enterprise scale
- Experience defining system-level Service Level Objectives (SLOs), performance metrics, and operational excellence standards across large-scale systems
- Recognized thought leadership within the industry, including presentations at conferences or contributions to open-source projects
- Proven ability to effectively communicate with executive leadership, aligning technical strategy with broader organizational goals
What the job involves
- PagerDuty is seeking a Staff Software Engineer V - PagerDuty Automation to join our diverse, customer-focused team!
- As Staff Software Engineer V, you will work across two teams on all things automation for PagerDuty
- This is an exciting opportunity to drive automation architecture across the enterprise
- PagerDuty Workflow Automation enables enterprise teams to automate end-to-end incident response and operational workflows, significantly enhancing reliability, reducing incident response times, and driving operational excellence
- This product integrates seamlessly across the PagerDuty platform and external systems, empowering teams to rapidly manage complex workflows at scale and proactively address issues before they impact customers
- Define and lead the technical vision, architecture, and strategic direction for PagerDuty Workflow Automation, driving cross-domain initiatives and aligning them with company-wide strategic goals
- Architect and deliver complex technical solutions spanning multiple engineering teams, ensuring scalability, reliability, maintainability, and performance
- Collaborate closely with engineering management, product leadership, and cross-functional stakeholders to proactively identify critical technology investments required for long-term growth
- Act as a recognized technical leader and subject matter expert in SaaS development, workflow automation systems, and cloud-native architectures (AWS), proactively mentoring senior engineers and fostering a culture of technical excellence
- Own the end-to-end lifecycle of technology initiatives—from inception and prototyping to implementation and long-term operational excellence—providing technical oversight and strategic guidance
- Drive continuous improvement in engineering practices, processes, and tools, enhancing team productivity, system reliability, and overall customer experience
Benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.
Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.
Join us to lead uncharted efforts and reinvent how companies run.