About the role
Working with a fast-paced and energetic team; as a Customer Service Representative, you will develop and maintain solid business relationships with our valued customers. The team loves to challenge each other and strives to achieve goals that help build the success of the company.
As a CSR you will be responsible for but not limited to:
- Process incoming quote requests
- Process orders that come by telephone, fax, and email;
- Provide technical information as required;
- Offer solutions to clients’ business needs;
- Inform clients about upcoming product developments;
- Upsell promotions that may affect theirs orders;
- Communicate on the availability of products and progress of existing orders;
- Partner with outside sales managers to help drive sales and improve customer service
Qualifications
- 2 years experience in a customer service role;
- Excellent interpersonal skills;
- Post-secondary diploma;
- Ability to communicate effectively
- Detail-oriented and able to meet deadlines;
- Experience working independently in a fast paced environment;
- Proficient with MS Office and data entry;
- Client driven.
We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.
#tenaquipjobs
About Tenaquip Ltd.
TENAQUIP is a 100% Canadian company named one of “Canada’s Best Managed Companies” 18 consecutive years (according to Deloitte, CIBC, National Post, Queen's School of Business and MacKay CEO Forums).
As a national leader in the Canadian industrial marketplace, TENAQUIP takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend.
We’re committed to extending the same unmatched support to every employee. We’ll provide you the tools, resources and training you need to achieve great things. At TENAQUIP, you are empowered with the ability to influence the outcome, no matter what your job. You will help shape our future growth, not just follow it from the sidelines.
About the role
Working with a fast-paced and energetic team; as a Customer Service Representative, you will develop and maintain solid business relationships with our valued customers. The team loves to challenge each other and strives to achieve goals that help build the success of the company.
As a CSR you will be responsible for but not limited to:
- Process incoming quote requests
- Process orders that come by telephone, fax, and email;
- Provide technical information as required;
- Offer solutions to clients’ business needs;
- Inform clients about upcoming product developments;
- Upsell promotions that may affect theirs orders;
- Communicate on the availability of products and progress of existing orders;
- Partner with outside sales managers to help drive sales and improve customer service
Qualifications
- 2 years experience in a customer service role;
- Excellent interpersonal skills;
- Post-secondary diploma;
- Ability to communicate effectively
- Detail-oriented and able to meet deadlines;
- Experience working independently in a fast paced environment;
- Proficient with MS Office and data entry;
- Client driven.
We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.
#tenaquipjobs
About Tenaquip Ltd.
TENAQUIP is a 100% Canadian company named one of “Canada’s Best Managed Companies” 18 consecutive years (according to Deloitte, CIBC, National Post, Queen's School of Business and MacKay CEO Forums).
As a national leader in the Canadian industrial marketplace, TENAQUIP takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend.
We’re committed to extending the same unmatched support to every employee. We’ll provide you the tools, resources and training you need to achieve great things. At TENAQUIP, you are empowered with the ability to influence the outcome, no matter what your job. You will help shape our future growth, not just follow it from the sidelines.