Quality Assurance and Food Safety Specialist
Top Benefits
About the role
Quality Assurance and Food Safety Specialist
Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.
Location:
- Head Office: 25 Sims Crescent, Unit 1, Richmond Hill ON L4B 1C9
Responsibilities:
- Conduct internal brand standard, food safety, health and safety assessments using a foundation of consulting, coaching, and training to achieve established outcomes
- Work with Operation Team to address root cause of assessment non-conformances and develop / implement effective corrective action plan(s)
- Facilitate food safety training and perform follow-up to failed assessments as required (I.e., re-assessments, etc.)
- Provide reports and summaries concerning quality assurance and food safety related matters from internal assessments, 3rd party assessments and customer internal assessments
- Coach teammates to ensure a safer and healthier workplace environment for everyone including our customers and consumers
- Main point of contact for Operation Team and customer to address any quality assurance and /or food safety related concerns
- Assist in managing interactions with regulatory authorities, including health inspectors and health departments.
- Assist with handling and investigation of customer / consumer complaints
- Assist with creation, implementation, continuous improvement and training of food safety / quality assurance policies or procedures
- Continuous improvement to all established programs, protocols, and procedures
- May be requested to work on special projects and other duties/responsibilities as required on a periodic basis
Qualifications**:**
- Post-secondary Degree or diploma in a related field (i.e., Food Science, Food Safety, Quality Assurance, etc.)
- Minimum 1 year food service, food safety or hospitality industry-related experience
- Working knowledge of food safety and quality assurance best practices
- Effective English communication skills, written and verbal
- Knowledge of French is preferred but not required
- Interpersonal skills with ability to influence / build internal and external relationships
- Strong organizational and time management skills, attention to detail and accuracy
- Able to work well independently and with a team
- Ability to lift 25 lbs chest high, stooping, kneeling, crouching, and reaching
- Available to work occasional evenings, weekends, and overtime as business needs dictate
- Proficient in Microsoft Office Suite: PowerPoint, Excel, Word, and Outlook
- Must possess a valid driver's license and have access to a vehicle as the role requires travel up to 10-15 days per month
- Ability to travel within Canada and the United States
Why you should join our team:
- Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
- Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive compensation package with a bonus plan, group health benefits, and retirement plans that recognize your outstanding contribution.
- Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
- Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
- Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.
For more information about us and our opportunities, please visit www.bentosushi.com.
Special consideration will be given to applicants with previous experience working as a; Quality Assurance Specialist, Food Safety Specialist, Food Safety Auditor, Quality Control Inspector, Quality Assurance Coordinator, HACCP Coordinator, Quality Assurance Associate, Food Quality Auditor, Regulatory Compliance Specialist, Food Safety Supervisor, Food Safety Officer, Quality Assurance Lead, Food Quality Control Specialist.
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.
About Bento Sushi
Bento Sushi is North America's second-largest sushi brand providing the highest quality packaged sushi and ready-to-heat/made-to-order Asian food. We are a multi-channel business providing exclusive and unique relationships with our partners and in turn creating the perfect menu for our customers. We operate in 935+ locations in a variety of business channels providing made fresh products prepared and packaged for grab & go meal solutions. Grocery University & Colleges Hospitals Airports Shopping Malls & Food Courts Our Brand Portfolio: Bento Sushi – Sushi products and hot Asian foods made fresh, on-site daily by Bento chefs. Bento Express – Extended shelf-life products manufactured at one of our commissary factories. Perfect for grocery and convenience partners providing high quality sushi products as part of their deli offerings. This line does not contain raw fish. Bento At Home – Proprietary products to complement our core product offering with a variety of products.
Bento Sushi est la deuxième plus grande marque de sushis en Amérique du Nord, qui offre des sushis emballés de la plus haute qualité et des plats asiatiques prêts à chauffer / préparés sur commande. Nous sommes une entreprise multicanal qui fournit des relations uniques avec nos partenaires et crée à son tour le menu parfait pour chaque client. Nous opérons dans plus que 935 emplacements dans une variété de canaux commerciaux fournissant des produits frais préparés et emballés pour des solutions de repas à emporter. Épicerie Universités & Collèges Hôpitaux Aéroports Centres Commerciaux et Aires de Restauration Notre Portefeuille de Marques: Bento Sushi - Produits de sushi et plats asiatiques chauds préparés chauqe jour sur place par des chefs Bento. Bento Express - Produits à durée de conservation prolongée qui sont fabriqués dans l'une de nos usines de commissariat. Parfait pour les épiceries et les dépanneurs qui proposent des sushis de haute qualité dans le cadre de leurs offres de charcuterie.
Quality Assurance and Food Safety Specialist
Top Benefits
About the role
Quality Assurance and Food Safety Specialist
Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.
Location:
- Head Office: 25 Sims Crescent, Unit 1, Richmond Hill ON L4B 1C9
Responsibilities:
- Conduct internal brand standard, food safety, health and safety assessments using a foundation of consulting, coaching, and training to achieve established outcomes
- Work with Operation Team to address root cause of assessment non-conformances and develop / implement effective corrective action plan(s)
- Facilitate food safety training and perform follow-up to failed assessments as required (I.e., re-assessments, etc.)
- Provide reports and summaries concerning quality assurance and food safety related matters from internal assessments, 3rd party assessments and customer internal assessments
- Coach teammates to ensure a safer and healthier workplace environment for everyone including our customers and consumers
- Main point of contact for Operation Team and customer to address any quality assurance and /or food safety related concerns
- Assist in managing interactions with regulatory authorities, including health inspectors and health departments.
- Assist with handling and investigation of customer / consumer complaints
- Assist with creation, implementation, continuous improvement and training of food safety / quality assurance policies or procedures
- Continuous improvement to all established programs, protocols, and procedures
- May be requested to work on special projects and other duties/responsibilities as required on a periodic basis
Qualifications**:**
- Post-secondary Degree or diploma in a related field (i.e., Food Science, Food Safety, Quality Assurance, etc.)
- Minimum 1 year food service, food safety or hospitality industry-related experience
- Working knowledge of food safety and quality assurance best practices
- Effective English communication skills, written and verbal
- Knowledge of French is preferred but not required
- Interpersonal skills with ability to influence / build internal and external relationships
- Strong organizational and time management skills, attention to detail and accuracy
- Able to work well independently and with a team
- Ability to lift 25 lbs chest high, stooping, kneeling, crouching, and reaching
- Available to work occasional evenings, weekends, and overtime as business needs dictate
- Proficient in Microsoft Office Suite: PowerPoint, Excel, Word, and Outlook
- Must possess a valid driver's license and have access to a vehicle as the role requires travel up to 10-15 days per month
- Ability to travel within Canada and the United States
Why you should join our team:
- Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
- Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive compensation package with a bonus plan, group health benefits, and retirement plans that recognize your outstanding contribution.
- Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
- Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
- Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.
For more information about us and our opportunities, please visit www.bentosushi.com.
Special consideration will be given to applicants with previous experience working as a; Quality Assurance Specialist, Food Safety Specialist, Food Safety Auditor, Quality Control Inspector, Quality Assurance Coordinator, HACCP Coordinator, Quality Assurance Associate, Food Quality Auditor, Regulatory Compliance Specialist, Food Safety Supervisor, Food Safety Officer, Quality Assurance Lead, Food Quality Control Specialist.
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.
About Bento Sushi
Bento Sushi is North America's second-largest sushi brand providing the highest quality packaged sushi and ready-to-heat/made-to-order Asian food. We are a multi-channel business providing exclusive and unique relationships with our partners and in turn creating the perfect menu for our customers. We operate in 935+ locations in a variety of business channels providing made fresh products prepared and packaged for grab & go meal solutions. Grocery University & Colleges Hospitals Airports Shopping Malls & Food Courts Our Brand Portfolio: Bento Sushi – Sushi products and hot Asian foods made fresh, on-site daily by Bento chefs. Bento Express – Extended shelf-life products manufactured at one of our commissary factories. Perfect for grocery and convenience partners providing high quality sushi products as part of their deli offerings. This line does not contain raw fish. Bento At Home – Proprietary products to complement our core product offering with a variety of products.
Bento Sushi est la deuxième plus grande marque de sushis en Amérique du Nord, qui offre des sushis emballés de la plus haute qualité et des plats asiatiques prêts à chauffer / préparés sur commande. Nous sommes une entreprise multicanal qui fournit des relations uniques avec nos partenaires et crée à son tour le menu parfait pour chaque client. Nous opérons dans plus que 935 emplacements dans une variété de canaux commerciaux fournissant des produits frais préparés et emballés pour des solutions de repas à emporter. Épicerie Universités & Collèges Hôpitaux Aéroports Centres Commerciaux et Aires de Restauration Notre Portefeuille de Marques: Bento Sushi - Produits de sushi et plats asiatiques chauds préparés chauqe jour sur place par des chefs Bento. Bento Express - Produits à durée de conservation prolongée qui sont fabriqués dans l'une de nos usines de commissariat. Parfait pour les épiceries et les dépanneurs qui proposent des sushis de haute qualité dans le cadre de leurs offres de charcuterie.