About the role
Employment Status
Union - CUPE Local 402 - Regular Full-Time
Scope
Reporting to the Support Services Supervisor, the Operations Clerk performs varied and complex clerical duties and technical work, which requires considerable knowledge of Land Development functions, policies and procedures and City bylaws. A key responsibility of this role is to assist in the processing of security deposit releases, documentation, permits, and Contractor Qualification Statements.
Responsibilities
Processing security deposit releases and maintaining excellent records related to the process.
Providing, interpreting, and communicating information to staff and external customers regarding security deposit details and the Engineering Department policies and procedures
Reviewing and entering data of Contractor Qualification Statements.
Preparing and issuing City Road and Right-of-Way Use Permits and Traffic Obstruction Permits as needed.
Ensuring requests for service are coordinated within the department where required.
Training and mentoring other support staff as required.
Performing other duties as required.
Qualifications
Completion of Grade 12, supplemented by 9 credits related to civil engineering and some related experience.
Knowledge of the Engineering Department, specifically the Land Development Division.
The ability to work well within a team environment and provide customer service to clients, public, external agencies, and staff.
The ability to communicate well both in writing and in person.
The ability to work well in a fast-paced environment under pressure and manage telephone enquiries and complaints in a professional and competent manner.
An equivalent combination of education and experience may be considered
Other Information
Number of Job Openings: 1
Pay Grade: 17
Hourly Rate: $33.50 (2024 Rates) Steps Hourly Rates Step 1 $33.50 Step 2 (6 Months) $34.75 Step 3 (18 Months) $35.71 Step 4 (30 Months) $36.72
Conditions of Employment
Successful applicants must provide proof of qualifications.
Closing Date
This job will be posted until July 30, 2025.
Our Values
Integrity - Service - Teamwork - Innovation - Community
About City of Surrey
We are one of the fastest growing, culturally diverse cities in Canada. We are a forward thinking, globally recognized leader in building vibrant, sustainable communities through technology and innovation.
Our combination of entrepreneurial approach, big city resources, and remarkable growth have given us opportunities to build an inclusive and sustainable city where people can live, work and play.
Social Media Terms of Use: http://bit.ly/COSTerms
About the role
Employment Status
Union - CUPE Local 402 - Regular Full-Time
Scope
Reporting to the Support Services Supervisor, the Operations Clerk performs varied and complex clerical duties and technical work, which requires considerable knowledge of Land Development functions, policies and procedures and City bylaws. A key responsibility of this role is to assist in the processing of security deposit releases, documentation, permits, and Contractor Qualification Statements.
Responsibilities
Processing security deposit releases and maintaining excellent records related to the process.
Providing, interpreting, and communicating information to staff and external customers regarding security deposit details and the Engineering Department policies and procedures
Reviewing and entering data of Contractor Qualification Statements.
Preparing and issuing City Road and Right-of-Way Use Permits and Traffic Obstruction Permits as needed.
Ensuring requests for service are coordinated within the department where required.
Training and mentoring other support staff as required.
Performing other duties as required.
Qualifications
Completion of Grade 12, supplemented by 9 credits related to civil engineering and some related experience.
Knowledge of the Engineering Department, specifically the Land Development Division.
The ability to work well within a team environment and provide customer service to clients, public, external agencies, and staff.
The ability to communicate well both in writing and in person.
The ability to work well in a fast-paced environment under pressure and manage telephone enquiries and complaints in a professional and competent manner.
An equivalent combination of education and experience may be considered
Other Information
Number of Job Openings: 1
Pay Grade: 17
Hourly Rate: $33.50 (2024 Rates) Steps Hourly Rates Step 1 $33.50 Step 2 (6 Months) $34.75 Step 3 (18 Months) $35.71 Step 4 (30 Months) $36.72
Conditions of Employment
Successful applicants must provide proof of qualifications.
Closing Date
This job will be posted until July 30, 2025.
Our Values
Integrity - Service - Teamwork - Innovation - Community
About City of Surrey
We are one of the fastest growing, culturally diverse cities in Canada. We are a forward thinking, globally recognized leader in building vibrant, sustainable communities through technology and innovation.
Our combination of entrepreneurial approach, big city resources, and remarkable growth have given us opportunities to build an inclusive and sustainable city where people can live, work and play.
Social Media Terms of Use: http://bit.ly/COSTerms