Customer Service Representative
Top Benefits
About the role
Company Overview
Insuranceland is a Mississauga-based insurance brokerage that specializes in providing comprehensive home, auto, and commercial insurance solutions. Our commitment to customer satisfaction and tailored services sets us apart in the competitive insurance market.
Summary
We are seeking a dedicated Customer Service Representative to join our team at Insuranceland. This role is pivotal in ensuring our clients receive exceptional service and support regarding their insurance needs. Located in Mississauga, this position offers an opportunity to contribute significantly to our mission of delivering outstanding insurance solutions.
Responsibilities
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
- Assist clients with their insurance needs through effective communication and support.
- Process policy changes, renewals, and claims efficiently.
- Utilize sales techniques to upsell additional products and services when appropriate.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery and client satisfaction.
Requirements
- Proven experience in customer service or related field is preferred.
- Strong communication skills in English
- Ability to analyze customer needs and provide appropriate solutions.
- Familiarity with data entry processes and attention to detail.
- Sales experience or knowledge of upselling techniques is a plus.
- Excellent phone etiquette and interpersonal skills.
If you are passionate about helping others and want to be part of a dynamic team at Insuranceland, we invite you to apply today!
Job Type: Full-time
Pay: $42,000.00-$50,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- Monday to Friday
Language:
- English (preferred)
Licence/Certification:
- RIBO License (preferred)
Work Location: In person
Application deadline: 2025-07-11
Expected start date: 2025-07-21
Customer Service Representative
Top Benefits
About the role
Company Overview
Insuranceland is a Mississauga-based insurance brokerage that specializes in providing comprehensive home, auto, and commercial insurance solutions. Our commitment to customer satisfaction and tailored services sets us apart in the competitive insurance market.
Summary
We are seeking a dedicated Customer Service Representative to join our team at Insuranceland. This role is pivotal in ensuring our clients receive exceptional service and support regarding their insurance needs. Located in Mississauga, this position offers an opportunity to contribute significantly to our mission of delivering outstanding insurance solutions.
Responsibilities
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
- Assist clients with their insurance needs through effective communication and support.
- Process policy changes, renewals, and claims efficiently.
- Utilize sales techniques to upsell additional products and services when appropriate.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery and client satisfaction.
Requirements
- Proven experience in customer service or related field is preferred.
- Strong communication skills in English
- Ability to analyze customer needs and provide appropriate solutions.
- Familiarity with data entry processes and attention to detail.
- Sales experience or knowledge of upselling techniques is a plus.
- Excellent phone etiquette and interpersonal skills.
If you are passionate about helping others and want to be part of a dynamic team at Insuranceland, we invite you to apply today!
Job Type: Full-time
Pay: $42,000.00-$50,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- Monday to Friday
Language:
- English (preferred)
Licence/Certification:
- RIBO License (preferred)
Work Location: In person
Application deadline: 2025-07-11
Expected start date: 2025-07-21