If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Tribunal Clerk, you will support the efficient and effective operations of the Municipal Boards collection of independent Appeal Boards and Tribunals. Primary duties include:

• Receive evidence submissions and confirm receipt within mandated timelines, flagging late items for Tribunal.
• Track case-related events within the designated case management system.
• Assemble evidence submissions into comprehensive formatted digital report, properly prepared for online publication. Ensure materials available in timely fashion to the Tribunal Members, parties, and the public.
• Prepare hearing rooms, ensuring A/V recording and display devices are functioning. Assist parties with use of A/V and digital equipment, troubleshooting technology issues.
• Receive all appeals or complaints, ensuring they are complete. Verify that they have been received within legislated timelines and contain all required information and necessary filing fee is collected. Advise appellants/complainants of any missing information.
• Log and validate appeals/complaints within appropriate case management system and ensure record is kept up to date, appropriately annotated.
• Review decisions to ensure that they are compete and meet the Tribunal standard format.
• Provide responsive, accurate, and personable service concerning general legislation requirements for appeals/complaints, hearings, and related processes and protocols to the public, City administration, and other partners either in person, by telephone, or through written correspondence.

Qualifications

• A completed 1 year certificate in a business/office administration or related program.
• At least 3 years of experience in an office environment performing clerical and administrative tasks.
• Intermediate proficiency with Microsoft Office (Word and Excel), and digital imaging software.
• You have exceptional communication and interpersonal skills with a demonstrated customer focus.
• You also have well-developed problem solving skills, organizational skills, and attention to detail.

Pre-employment Requirements

• Applicants will be tested for appropriate skills.
• Successful applicants must provide proof of qualifications.

Note: As a condition of employment, the successful completion of provincially mandated training (as required under the Municipal Government Act) must be achieved within 12 months of commencing employment.

Workstyle: This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.

Union: CUPE Local 38

Business Unit: City Clerk's Office

Position Type: 1 Temporary position (Up to 18 months)

Location: 1212, 31 Avenue N.E.

Compensation: Pay Grade 7 $35.45 - 47.43 per hour

Days of Work: This position typically works a 5 day

work week, with 1 day off in each 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External

Apply By: July 4, 2025

Job ID #: 312255