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Neuromotion Physiotherapy & Rehabilitation logo

Office Manager

Victoria, BC
CA$27/hour
Senior Level
Full-time

Top Benefits

Positive, rewarding, and collaborative team environment
Full time employment (37.5 hrs/week)
$27 per hour based on experience

About the role

Job Opportunity:

Office Maganger

Neuromotion Physiotherapy

100-775 Topaz Ave

Victoria, BC

V8T 4Z7

Our Vision

Individuals impacted by neurological conditions are cared for in a supportive, inclusive, empowering setting and can access a knowledgeable and specialized multidisciplinary rehabilitation team.

Values
Compassionate | Knowledgeable | Honest | Dedicated | Team Driven

Position Summary:
Neuromotion is growing. We are seeking a full time Office Manager for our
Victoria clinic. This is a rare opportunity to join one of our energetic, fun and progressive clinics. We are passionate health professionals looking for an experienced, supportive, and strong front desk administrator to join our multidisciplinary team.

Who we are.

Neuromotion is a neurological rehabilitation organization that is uniquely positioned to treat people with neurological impairments. We currently have locations in Surrey, Victoria, and Vancouver. We are committed to helping people establish and reach their rehabilitation goals in a caring and challenging way! Serving adults and children, our compassionate and knowledgeable team of 50 strong and growing, has a goal to provide the most rewarding and fun rehabilitation experience for all British Columbians.

Who you are.

As an individual you are inviting and sociable with strong communication skills. You are extremely organized and have the instinctual ability to assist when needed. Your strengths include multi- tasking, troubleshooting, excellent communication skills, and forward thinking. You pride yourself on being professional and have the confidence to take initiative.

Imagine working in a fast-paced environment where you make a difference! Each day, you will have the opportunity of providing excellent care to clients with neurological conditions. Your ability to connect and build rapport with clients as well as work with fellow team members will have a direct impact on the success of Neuromotion.

What will you focus on?

Managing the administrative team and ensuring clinic efficiency

Greeting all clients when entering the clinic with a pleasant demeanour

Scheduling clients and confirming no conflicts in the Jane platform

Participating in theHealth and Safety of the clinic

Ensuring staff schedules are fully utilized

Executing follow up appointments after initial assessments.

Winning back customers who have not booked subsequent appointments

Collecting new client data

Answering phone calls and emails in an expedient and professional manner

Providing a calm and sympathetic demeanor in difficult situations

Processing daily billing and monitoring accounts receivables

Communicating with the Regional Manager and Leadership team

Ensuring the absolute best experience possible for the client

Following the Neuromotion Values

Organizing other tasks as needed

What do you bring?

▪ University associate degree and/or Medical Office Assistant Certificate is preferred

▪ A minimum of 1-5 years’ experience in office administration and client interaction would be an asset

▪ Experience with the Jane app

▪ An innate ability to connect with clients

▪ Flexibility

▪ Team, Organization and Communication, skills

▪ Empathy

▪ Positive Energy

What can we offer you?
▪ A positive, rewarding, and collaborative team environment

▪Full time employment (37.5 hrs/week)

▪ $27 per hour based on experience

▪ Health and Dental benefits

▪ RRSP options

▪ Paid stats when working 4 or more days a week

▪ Education allowance

▪ Amazing relationships with co-workers and clients

Contact us today!
Please submit a cover letter and resume to: hr@neuromotion.ca Attn: Carla McBeth

Note:

This job posting is intended to describe the general requirements for the Office Manager position.

A complete list of assigned duties, responsibilities and requirements will be discussed during the interview process and subsequently documented in the Employee Performance Plan.

Neuromotion is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, colour, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity, or gender expression.

Only those applicants under consideration will be contacted. Please accept our sincere gratitude for your interest.

Neuromotion |www.neuromotion.ca| hr@neuromotion.ca

Job Type: Full-time

Pay: $27.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Extended health care
  • RRSP match

Flexible language requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday

Experience:

  • Janeapp: 1 year (required)
  • Front desk: 2 years (required)

Work Location: In person

Expected start date: 2025-07-02

About Neuromotion Physiotherapy & Rehabilitation

Hospitals and Health Care
11-50

The go-to rehabilitation organization for every person impacted by a neurological condition. Neuromotion's purpose is to enrich lives in BC communities. Pauline Martin, physiotherapist and Neuromotion owner, started Neuromotion with the hope of helping people with neurological conditions. Her three clinics, located in Vancouver, Victoria and Surrey are filled with dedicated therapists, striving to help and advocate for clients and families. After concluding an appointment, the Neuromotion team's goal is to is to ensure a feeling of support, inclusion and empowerment for each client. Our clinics focus on 5 values: compassionate, knowledgeable, honest, dedicated, and collaborative.

With state-of-the-art equipment, extensive training, and specialized neurological treatments, our clinics continually work hard to be the go-to complex care rehabilitation centres in British Columbia.

Website: https://www.neuromotionphysio.com info@neuromotionphysio.com

Locations: Vancouver Clinic: 1688 West 6th Avenue, Vancouver, BC V6J 1R3 - 604-732-8500 Victoria Clinic: #100-775 Topaz Avenue, Victoria, BC V8T 4Z7 - 250-590-7878 Surrey Clinic: 203 - 13737 96th Avenue, Surrey, BC V3V 0C6. - 778-293-3322

Find us on social media! Instagram - https://www.instagram.com/Neuromotion/ Facebook - https://www.facebook.com/neuromotionphysio Twitter - https://twitter.com/NeuroMotionPT

Company size 15-55 employees

Specialties: Stroke, Acquired Brain injuries, Spinal cord injuries, Multiple Sclerosis, Parkinson's disease, Cerebral palsy, Pediatric conditions, Balance Problems, Vestibular conditions, Muscular dystrophies, Guillian Barre Syndrome, Post Polio Syndrome, Neuro-degenerative conditions, Complex Trauma

We offer: Registered Physiotherapy, LOKOMAT (Robotic gait training) - we have 3 of 4 in BC, MyndMove Functional, Electrical Stimulation therapy, BWSTT (Body Weight Supported Treadmill Training, Bobath, PWR Program (Parkinson's), Vestibular Rehabilitation.