Responsibilities: To work with the clients of the YWCA Central Avenue Shelter, providing guidance, support, and life skills to empower and promote independence. To maintain a clean and secure facility and assist the residents when necessary.

Reports to: Gateway House Supervisors & Manager

Qualifications:

• Have excellent people skills and work well in crises;
• Must be flexible, reliable, and willing to participate in continuous learning opportunities;
• Must be able to lift heavy items/perform heavy cleaning;
• Knowledge and understanding of Indigenous culture with a mindset accepting of reconciliation;
• Valid Class 5 Driver's License - Those without a Class 5 Driver's License need not apply;
• Reliable transportation;
• Excellent written and verbal communication skills;
• Computer skills (including Microsoft Office, Email communication, & Data entry);
• Must pass Criminal Record & Vulnerable Sector Check;
• Ability to work independently and follow policies and procedures;
• Ability to work closely with at risk youth providing trauma informed care;
• Excellent Time Management Skills;

Remuneration: $22.62 per hour.

Hours of Work: Evenings, Weekends, and overnight shifts to be expected - as best suits the needs of the program.

Duties:

• Guide the residents, providing support & advocacy as they transition into adulthood/independence;
• Must be a good role model to youth/clients;
• Manage challenging behavior, verbal de-escalation;
• Maintain building security, perform room/bag checks;
• Ensure major housecleaning duties are completed as well as everyday cleaning/chores;
• Ensure room checks are completed on a consistent basis, report any need for repairs or replacement of furniture, blinds, etc. to the maintenance team;
• Attend staff meetings, training, and workshops as required;
• Communicate with the Manager/Supervisors and co-workers as part of a cohesive team;
• Provide feedback to the Manager/Supervisors on client issues, major events, and incident reports;
• Attend to crises as they arise during no-office hours. Contact the Manager/Supervisor in the event of a major crisis;
• Ensure policies are adhered to as per contracts with: MSS< CPS/YO, & CSC;
• Prioritize work, attending to the most urgent needs of the clientele first;
• Work unsupervised;
• Maintain confidentiality;
• Must be able to work both evenings & weekends, as well as holidays;
• Must be able to work shift work & overnights;
• Must report any instances of Child Abuse or neglect including physical abuse, sexual abuse, emotional maltreatment, neglect, & domestic violence;
• Any other duties as requested by management;

About the YWCA: YWCA Prince Albert is a friendly and rewarding place to work. There are many opportunities for advancement for hard-working, positive, team-oriented people.

Probation: All YWCA Prince Albert positions contain a three-month probation period.