RPN, Information and Referral
Top Benefits
About the role
Job Description:
Are you an experienced registered practical nurse looking for a different kind of practice environment, and comfortable practicing both independently and as part of a team? This could be what you’ve been looking for.
What will you do?
Working as part of the Information and Referral team, the RPN will provide information and appropriate referrals to both new callers as well as existing patients. This position will also provide a point of clinical escalation and determination of eligibility for home and community care services as required. The participation in the planning of care by collaborating with other multidisciplinary professional team members within the established scope of practice is critical.
KEY RESPONSIBILITIES
- Providing information and referral as appropriate to callers.
- Completing the InterRAI Preliminary Screener to facilitate appropriate referrals.
- Providing a point of escalation for clinical issues.
- Practicing independently and interdependently within the established scope of practice.
- Promoting accessible, equitable services by responding promptly to individual patient needs and service/care plans.
- Promoting and planning for patient independence and self-management of chronic and complex issues.
What must you have?
Education / Experience / Knowledge
- Registered Practical Nurse, in good standing with the College of Nurses of Ontario.
- Good knowledge of primary care services and other community resources as well as the roles of health care professionals.
- Experience working with various health disciplines as well as the public, interagency contact.
- Understanding of the long-term care and health care delivery system in the province of Ontario.
- In-depth knowledge of tools, systems and databases used in patient service delivery and management.
- Advanced verbal proficiency in French an asset.
- Other languages an asset.
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Hybrid work model, subject to change
- Temporary part-time (0.8 FTE) position for approximately six (6) months
- Salary range: $32.21-$38.49 per hour
Who are we?
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
Please apply online by submitting a cover letter and resume by July 31, 2025.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About Ontario Health atHome
We are here to help. Ontario Health atHome coordinates in-home and community-based care for thousands of patients across the province every day. We assess patient care needs, and deliver in-home and community-based services to support your health and well-being. We also provide access and referrals to other community services, and manage Ontario’s long-term care home placement process. We collaborate with primary care providers, hospitals, Ontario Health Teams and many other health system partners to support high-quality, integrated care planning and delivery. Call 310-2222 (no area code is required).
Nous sommes là pour aider. Chaque jour, Santé à domicile Ontario coordonne les soins offerts à domicile et en milieu communautaire à des milliers de patients, partout dans la province.
En effet, nous évaluons les besoins des patients en matière de soins de santé et nous leur fournissons des services à domicile et en milieu communautaire pour favoriser leur santé et leur bien‑être. Nous dirigeons également les patients vers d’autres services communautaires, et nous gérons le processus de placement en foyer de soins de longue durée de l’Ontario.
Nous collaborons avec les fournisseurs de soins primaires, les hôpitaux, les équipes Santé Ontario ainsi que de nombreux autres partenaires du système de soins de santé afin d’assurer la planification et la prestation de soins intégrés et de haute qualité.
Composez le 310-2222 (aucun indicatif régional n’est requis).
RPN, Information and Referral
Top Benefits
About the role
Job Description:
Are you an experienced registered practical nurse looking for a different kind of practice environment, and comfortable practicing both independently and as part of a team? This could be what you’ve been looking for.
What will you do?
Working as part of the Information and Referral team, the RPN will provide information and appropriate referrals to both new callers as well as existing patients. This position will also provide a point of clinical escalation and determination of eligibility for home and community care services as required. The participation in the planning of care by collaborating with other multidisciplinary professional team members within the established scope of practice is critical.
KEY RESPONSIBILITIES
- Providing information and referral as appropriate to callers.
- Completing the InterRAI Preliminary Screener to facilitate appropriate referrals.
- Providing a point of escalation for clinical issues.
- Practicing independently and interdependently within the established scope of practice.
- Promoting accessible, equitable services by responding promptly to individual patient needs and service/care plans.
- Promoting and planning for patient independence and self-management of chronic and complex issues.
What must you have?
Education / Experience / Knowledge
- Registered Practical Nurse, in good standing with the College of Nurses of Ontario.
- Good knowledge of primary care services and other community resources as well as the roles of health care professionals.
- Experience working with various health disciplines as well as the public, interagency contact.
- Understanding of the long-term care and health care delivery system in the province of Ontario.
- In-depth knowledge of tools, systems and databases used in patient service delivery and management.
- Advanced verbal proficiency in French an asset.
- Other languages an asset.
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Hybrid work model, subject to change
- Temporary part-time (0.8 FTE) position for approximately six (6) months
- Salary range: $32.21-$38.49 per hour
Who are we?
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
Please apply online by submitting a cover letter and resume by July 31, 2025.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About Ontario Health atHome
We are here to help. Ontario Health atHome coordinates in-home and community-based care for thousands of patients across the province every day. We assess patient care needs, and deliver in-home and community-based services to support your health and well-being. We also provide access and referrals to other community services, and manage Ontario’s long-term care home placement process. We collaborate with primary care providers, hospitals, Ontario Health Teams and many other health system partners to support high-quality, integrated care planning and delivery. Call 310-2222 (no area code is required).
Nous sommes là pour aider. Chaque jour, Santé à domicile Ontario coordonne les soins offerts à domicile et en milieu communautaire à des milliers de patients, partout dans la province.
En effet, nous évaluons les besoins des patients en matière de soins de santé et nous leur fournissons des services à domicile et en milieu communautaire pour favoriser leur santé et leur bien‑être. Nous dirigeons également les patients vers d’autres services communautaires, et nous gérons le processus de placement en foyer de soins de longue durée de l’Ontario.
Nous collaborons avec les fournisseurs de soins primaires, les hôpitaux, les équipes Santé Ontario ainsi que de nombreux autres partenaires du système de soins de santé afin d’assurer la planification et la prestation de soins intégrés et de haute qualité.
Composez le 310-2222 (aucun indicatif régional n’est requis).