A progressive city of 187,800 people located just a short 30-minute drive from Toronto, the City of Oshawa is one of Canada’s fastest growing communities that is exceptionally positioned to live, work, learn and invest. Its strategic pursuit of sustainable growth, excellent community service delivery and cooperative partnerships have enhanced its quality of life advantage, while maintaining a strong commitment to financial stewardship.

Posting Number: 005447

Vacancy: Temporary Facility Monitor

City: Oshawa Province: Ontario

Employment Group: Exempt Wage Rate**:** 03-$21.57-$22.24 Standard Weekly Hours of Work: up to 24 Shift Work Required: Yes

Posting End Date: 2025/09/12

Job Description

Reporting to the Program Coordinator, assist in the set-up, monitoring and supervision of facility and program areas relating to City of Oshawa recreation facilities.

Responsibilities:

• Monitor and ensure the safety of patrons while in the facility by conducting facility patrols and building perimeter checks (including change rooms)
• Take attendance, admit and monitor drop-in program participants for badminton and basketball
• Provide access to program/meeting rooms as needed
• Provide on-site assistance for rental clients and patrons (party rentals)
• Conduct facility tours
• Answer in-person general customer service inquiries
• Be familiar with recreation programs and services (eg. Membership information, program schedules/cancellations, etc.)
• Administer first aid as required
• Complete accident, incident or complaint inquiry forms and report to Program Coordinator
• Report information relating to issues and conflicts within the facility to full-time staff
• Enforce and follow City of Oshawa policies and procedures (eg. Fire plan, Accident/Incident reporting, etc.)
• Assist with recreation program implementation
• Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust
• Perform other duties as assigned

Requirements:

• Minimum Grade 11 education
• 1 year experience in a customer service or recreation environment
• Possess and keep current Standard First Aid/CPR ‘C’ qualifications
• Demonstrate good customer service and communication skills to deal effectively and courteously with staff and the general public
• Good interpersonal skills with the ability to establish and maintain positive working relationships
• Attend all staff trainings and meetings
• Ability to work shifts, including evenings, weekends, and holidays as required

As a condition of employment, the City of Oshawa will require successful candidates to provide a Criminal Records Check with Vulnerable Sector Search.

Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.

The City of Oshawa is situated on lands and waters within the Williams Treaties Territory, home to seven First Nation communities of the Michi Saagiig and Chippewa Anishinaabeg, who have cared for and maintained these lands from time immemorial and continue to do so to present day.

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We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code (OHRC). The City of Oshawa promotes the principles of diversity, equity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. The City of Oshawa encourages applications from women, Indigenous Peoples and persons of all cultures, ethnic origins, religions, abilities, ages, sexual orientations, and gender identities and expressions.

The City of Oshawa will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities and/or needs related to the OHRC. If you require an accommodation during the recruitment process or assistance with the application process please contact Human Resource Services. Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy Act.