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Brightwater Senior Living logo

Sales Manager

Ottawa, ON
Senior Level
full_time

About the role

About Brightwater Senior Living
Brightwater Senior Living Group is a leading management company overseeing senior living communities across North America. We are committed to enriching the lives of seniors today through innovation, hospitality, and exceptional care. Our communities are built around the belief that seniors should continue to live life on their terms, with spaces and services designed to support their unique needs and choices.

Why Join Us
At Brightwater, every team member plays a vital role in inspiring hope and enhancing the lives of our residents. We offer a supportive, engaging, and team-oriented work environment, with opportunities to make a lasting difference. We value integrity, innovation, and collaboration, and we promote open communication throughout all levels of our organization.

Position Summary
We are currently seeking a Sales Manager to join our team. The Sales Manager functions as a key revenue generator for the community, partnering closely with the Community Executive Director, VP of Sales & Marketing, and the Sales & Marketing Director. This role is essential in maintaining and improving occupancy levels and community visibility through internal and external relationship development.

Key Responsibilities

  • Partner with leadership to execute sales strategies that maintain and increase occupancy.
  • Develop and maintain relationships with residents, families, referral sources, and community contacts.
  • Respond promptly and professionally to inquiries, providing detailed and relevant information.
  • Facilitate the decision-making process for prospective residents and families through personalized support and community education.
  • Plan, coordinate, and execute events aimed at increasing visibility and referral opportunities.
  • Maintain accurate and up-to-date marketing materials, including digital content and promotional items.
  • Support move-in processes and ensure a smooth transition for new residents.
  • Assist with marketing budget management and reporting.
  • Ensure all community sales materials are accurate and align with Brightwater brand standards.

Qualifications

  • Effective verbal and written communication skills in English.
  • CPR and first aid certification (or ability to obtain).
  • Strong interpersonal, organizational, and time management skills.
  • Proven ability to develop relationships and network within the community.
  • Ability to work in a fast-paced environment and manage repetitive tasks with professionalism.
  • Creative, innovative, and solutions-oriented mindset.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Adobe Creative Suite (Photoshop, InDesign, Acrobat) preferred.
  • Valid driver's license and willingness to travel locally for events and meetings.
  • Ability to stand for extended periods during events.

Who You Are
You are a compassionate, self-motivated professional who thrives in a team environment. You enjoy making connections, solving problems, and playing a key role in creating a welcoming and vibrant community for seniors.

What We Value

  • Admiration and respect for others
  • Integrity in all actions
  • Teamwork and mutual support
  • Excellence and continual improvement
  • Innovation in service delivery
  • Ownership and stewardship of our resources

Equal Opportunity Employer
Brightwater Senior Living is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment where all team members feel valued and respected.

Apply Today
If you are passionate about making a difference and want to be part of a team that truly cares, we would love to hear from you.

About Brightwater Senior Living

Nursing Homes and Residential Care Facilities

The beautifully designed and meticulously managed communities of Brightwater Senior Living provide the finest lifestyle options in retirement, assisted living, personal care, and memory care. Each community offers the highest quality in dining experiences, activity programs, and health services all performed by knowledgeable and caring staff. Our home office is located in beautiful Bend, Oregon and we our supporting communities in in various States and Providences in the United States and Canada.