Top Benefits
Competitive Wages and Bonus Program
Comprehensive Benefits
Onsite Cafeteria
About the role
Who you are
- You approach your work with natural curiosity and use your growth mindset to maximize the value in your delivery of various PointClickCare Products
- Bachelor's degree in Business, Information Technology, Healthcare Administration, or a related field
- 1 to 3 years of experience in product management, healthcare, or administrative solutions
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Familiarity with CRM systems, document management, and enterprise user management is a plus
- Ability to work effectively with cross-functional teams and manage multiple priorities
What the job involves
- As an Associate Product Manager at PointClickCare, you are responsible for working directly with the Engineering and Product teams to deliver products with an amazing experience to end users and customers, using Backlog Mangement functions
- You create and maintain a healthy backlog for the Product Management team while ensuring a successful and tactical execution for Product, Operations, and Engineering
- In this role, you will partner with Senior Product Managers to obtain guidance and mentorship as needed through their vision and direction
- General Defect Management and SLA Support (QA)
- Assist in tracking, triaging, and resolving product defects
- Ensure adherence to Service Level Agreements (SLAs) to minimize disruptions for users
- Enhancing Provider & Payer Workflows
- Support provider credentialing, contracting, and administrative workflows
- Reduce bottlenecks in network management
- User Experience & System Optimization
- Help improve UI/UX, user access management, and operational dashboards for administrative product users
- Regulatory & Compliance Support
- Help ensure that Admin products adhere to evolving regulations
- Reduce compliance risks through diligent monitoring and updates
- Scalability & Product Innovation:
- Support new feature development, testing, and deployment of AI-driven automation in RCM workflows
Benefits
- Competitive Wages and Bonus Program
- Comprehensive Benefits
- Onsite Cafeteria
- Onsite Gym
- RRSP/401K program with employer matching
- Flexible Paid Time Off
- Work From Home Policy
- Maternity & Paternity Top Up
- Training and Development Programs
- Corporate Discounts Program
- Games Room and Employee Lounge
- Onsite Wellness Services (dental, massage, optometry, etc.)
About PointClickCare
Software Development
1001-5000
PointClickCare is a leading healthcare technology platform enabling meaningful collaboration and access to real‐time insights at every stage of the patient healthcare journey. More than 27,000 long‐term and post‐acute care providers, over 3,100 hospitals and health systems, over 3,600 ambulatory clinics, every major U.S. health plan, and over 70 state and government agencies use PointClickCare, enabling care collaboration and value‐based care delivery for millions across North America.
Top Benefits
Competitive Wages and Bonus Program
Comprehensive Benefits
Onsite Cafeteria
About the role
Who you are
- You approach your work with natural curiosity and use your growth mindset to maximize the value in your delivery of various PointClickCare Products
- Bachelor's degree in Business, Information Technology, Healthcare Administration, or a related field
- 1 to 3 years of experience in product management, healthcare, or administrative solutions
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Familiarity with CRM systems, document management, and enterprise user management is a plus
- Ability to work effectively with cross-functional teams and manage multiple priorities
What the job involves
- As an Associate Product Manager at PointClickCare, you are responsible for working directly with the Engineering and Product teams to deliver products with an amazing experience to end users and customers, using Backlog Mangement functions
- You create and maintain a healthy backlog for the Product Management team while ensuring a successful and tactical execution for Product, Operations, and Engineering
- In this role, you will partner with Senior Product Managers to obtain guidance and mentorship as needed through their vision and direction
- General Defect Management and SLA Support (QA)
- Assist in tracking, triaging, and resolving product defects
- Ensure adherence to Service Level Agreements (SLAs) to minimize disruptions for users
- Enhancing Provider & Payer Workflows
- Support provider credentialing, contracting, and administrative workflows
- Reduce bottlenecks in network management
- User Experience & System Optimization
- Help improve UI/UX, user access management, and operational dashboards for administrative product users
- Regulatory & Compliance Support
- Help ensure that Admin products adhere to evolving regulations
- Reduce compliance risks through diligent monitoring and updates
- Scalability & Product Innovation:
- Support new feature development, testing, and deployment of AI-driven automation in RCM workflows
Benefits
- Competitive Wages and Bonus Program
- Comprehensive Benefits
- Onsite Cafeteria
- Onsite Gym
- RRSP/401K program with employer matching
- Flexible Paid Time Off
- Work From Home Policy
- Maternity & Paternity Top Up
- Training and Development Programs
- Corporate Discounts Program
- Games Room and Employee Lounge
- Onsite Wellness Services (dental, massage, optometry, etc.)
About PointClickCare
Software Development
1001-5000
PointClickCare is a leading healthcare technology platform enabling meaningful collaboration and access to real‐time insights at every stage of the patient healthcare journey. More than 27,000 long‐term and post‐acute care providers, over 3,100 hospitals and health systems, over 3,600 ambulatory clinics, every major U.S. health plan, and over 70 state and government agencies use PointClickCare, enabling care collaboration and value‐based care delivery for millions across North America.