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Cashier Customer Service

GC Burger27 days ago
Mississauga, Ontario
Mid Level
full_time

About the role

Company Description

GC Burger

Job description

At Great Canadian Burger, we are dedicated to utilizing only the finest ingredients to craft a great burger and hold our staff to the same high standard. We are currently seeking a great, reliable, and dynamic Cashier to join the team. This is a key position that requires a high standard of customer service in a fast-paced environment.

Job overview:

The ideal candidate will demonstrate excellent guest experience skills by way of handling high-volume guest intake while maintaining a charming personality and a positive attitude. They will be able to handle cash and credit transactions accurately and efficiently, and embody excellent knowledge of the menu as a central prerequisite to succeeding in this position. If you embody these qualities, we invite you to submit your application!

What you will do in this role:

Duties:

  • Greet customers and provide a welcoming atmosphere
  • Process customer transactions accurately and efficiently
  • Handle cash, credit, and check transactions with precision
  • Assist customers in locating products and making recommendations
  • Upsell products and services to enhance the customer experience
  • Conduct product demonstrations when required
  • Maintain a clean and organized checkout area
  • Answer customer inquiries in person or over the phone
  • Utilize POS systems for sales transactions
  • Ensure customer satisfaction by resolving any issues promptly
  • Collaborate and assist kitchen and service teams

Skills:

  • Strong mathematical skills and basic computer system knowledge
  • Ability to work independently in a fast-paced environment
  • Customer satisfaction-oriented
  • Strong communication and time management skills
  • Problem solving and decision making
  • Experience as a Retail Cashier is an asset
  • Ability to handle moderate physical demands: standing for 8 hours, lifting a medium-sized merchandise if required

Experience:

  • Prior experience in retail sales or customer service is preferred
  • Proficiency in cash handling procedures
  • Ability to operate Point of Sale (POS) systems effectively
  • Strong organizational skills to manage multiple tasks simultaneously
  • Excellent communication skills to interact with customers and team members
  • Experience in upselling products or services is a plus
  • Familiarity with technology sales and product demonstrations is advantageous
  • Fluency in English is required; multilingual abilities are a bonus
  • Knowledge of phone etiquette for professional customer interactions

About GC Burger

Restaurants
11-50

Fresh patties smashed to perfection the Great Canadian way.