About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
We are seeking enthusiastic detail-oriented individuals to fill a vacancy which exists for a Maintenance Operations Controller.
Reporting to the Shift Manager, the Maintenance Operations Controller is responsible for all aspects related to the technical Dispatch of Air Canada aircraft in compliance with the MCM (Maintenance Control Manual).
Responsibilities:
- Guides and directs Air Canada, contracted maintenance repair organizations (MRO’s), and flight crews to ensure compliance with AC maintenance requirements, maximum serviceability of aircraft, on time performance and aircraft utilization in accordance with the AC Control Manual
- Manage the technical dispatch of all AC and customer aircraft in conformance with applicable standards of Airworthiness.
- Coordinate necessary day of flight maintenance activities at line stations and providing technical assistance, including trouble shooting instructions for the rectification of defects (including the managing of repeat defects).
- Act as the focal point of contact for all Line Maintenance activities on around-the-clock basis including irregular (IROPS) and emergency operations.
- Communicate any aircraft operational restrictions to Flight Dispatch and Systems Operations Control (SOC).
- Be responsible for the control of all MELs affected on the fleet.
- Continuously update the Shift Manager and Senior Maintenance Controllers (as needed) on the operational status of the fleet.
- Stay current with all technical and regulatory training required to function in the assigned role.
Qualifications
- Possess an A.M.E. M2 or E License or equivalent.
- 1-3 years of experience in Maintenance Operations Control with ACA or Company Certification Authority.
- Proven knowledge of programs/agencies (Maintenance Control Manual, Transport Canada, FAA).
- Willingness to work shifts and at times extended hours.
- Demonstrate strong interpersonal skills and ability for teamwork.
- Strong analytical and problem-solving skills.
- Excellent English communication skills both (oral & written).
- Ability to deal effectively with internal/external customers.
- Demonstrate leadership skills.
- Sound judgment and strong sense of initiative in taking appropriate actions.
- Ability to provide direction and clear instructions on technical matters.
- Ability to work with minimum supervision.
- External or internal management development.
- Computer skills (Word, E-Mail, Excel, Windows).
- Shift work is a requirement for this position.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
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Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
We are seeking enthusiastic detail-oriented individuals to fill a vacancy which exists for a Maintenance Operations Controller.
Reporting to the Shift Manager, the Maintenance Operations Controller is responsible for all aspects related to the technical Dispatch of Air Canada aircraft in compliance with the MCM (Maintenance Control Manual).
Responsibilities:
- Guides and directs Air Canada, contracted maintenance repair organizations (MRO’s), and flight crews to ensure compliance with AC maintenance requirements, maximum serviceability of aircraft, on time performance and aircraft utilization in accordance with the AC Control Manual
- Manage the technical dispatch of all AC and customer aircraft in conformance with applicable standards of Airworthiness.
- Coordinate necessary day of flight maintenance activities at line stations and providing technical assistance, including trouble shooting instructions for the rectification of defects (including the managing of repeat defects).
- Act as the focal point of contact for all Line Maintenance activities on around-the-clock basis including irregular (IROPS) and emergency operations.
- Communicate any aircraft operational restrictions to Flight Dispatch and Systems Operations Control (SOC).
- Be responsible for the control of all MELs affected on the fleet.
- Continuously update the Shift Manager and Senior Maintenance Controllers (as needed) on the operational status of the fleet.
- Stay current with all technical and regulatory training required to function in the assigned role.
Qualifications
- Possess an A.M.E. M2 or E License or equivalent.
- 1-3 years of experience in Maintenance Operations Control with ACA or Company Certification Authority.
- Proven knowledge of programs/agencies (Maintenance Control Manual, Transport Canada, FAA).
- Willingness to work shifts and at times extended hours.
- Demonstrate strong interpersonal skills and ability for teamwork.
- Strong analytical and problem-solving skills.
- Excellent English communication skills both (oral & written).
- Ability to deal effectively with internal/external customers.
- Demonstrate leadership skills.
- Sound judgment and strong sense of initiative in taking appropriate actions.
- Ability to provide direction and clear instructions on technical matters.
- Ability to work with minimum supervision.
- External or internal management development.
- Computer skills (Word, E-Mail, Excel, Windows).
- Shift work is a requirement for this position.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.