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Low Voltage Technician - Security

Burnaby, BC
Mid Level
full_time

Top Benefits

Competitive, top-of-market hourly compensation
Optional condensed work week (e.g., 4x10s or Tuesday–Saturday)
Company vehicle, fuel card, tools, laptop, and phone

About the role

About Provident

Provident Security is Vancouver’s only full-service security company. We offer everything from custom alarm installation and access control to home automation, 24/7 monitoring, and guaranteed five-minute physical response. Since 1996, we've earned a reputation for discretion, quality, and reliability—serving some of the most high-profile homes and clients in Canada.

Why Work With Us

  • Competitive, top-of-market hourly compensation
  • Optional condensed work week (e.g., 4x10s or Tuesday–Saturday)
  • Company vehicle, fuel card, tools, laptop, and phone
  • Extended health and dental benefits
  • Career growth into project leadership, technical design, or system consulting
  • A supportive, respectful environment where your work is valued

What You’ll Do

As a Technician, you’ll install and service high-quality security and low-voltage systems in custom homes and light commercial properties—primarily located on Vancouver’s Westside, the North Shore, Bowen Island, and Whistler. You’ll work both independently and as part of a team, often collaborating with other trades, contractors, and designers to deliver exceptional, discreet service in some of Canada’s most prestigious residences.

We expect our technicians to be calm professionals who take pride in clean, technically sound work. The environments we operate in demand excellent communication skills, a high level of discretion, and a meticulous attention to detail.

Systems & Technologies We Work With

Our work includes projects involving:

  • Intrusion & Control: DSC Neo, ELK
  • Video Surveillance: Avigilon
  • Access Control: 2N, Avigilon
  • Automation & Integration: ELAN/Nice, Lutron, Control4, Crestron

Who You Are

  • You have 3+ years of experience in security, low voltage, or AV installation
  • You’re comfortable collaborating with builders, trades, and other contractors
  • You take pride in your work and value doing things right the first time
  • You carry yourself professionally and can be trusted in sensitive, high-end client environments
  • You have a valid BC Class 5 driver's license and a clean abstract

What Sets This Role Apart

This isn’t a high-volume install shop or a job where your work ends when the wires are pulled. At Provident, we design, install, and support the systems we deploy—often over the course of many years. Your work is the first step in a long-term relationship with the client, supported by our in-house monitoring and alarm response teams.

You’ll be involved in full-system installations, programming, troubleshooting, client walk-throughs, and ongoing support. Our clients expect the best—and so do we.

If you’re the kind of person who double-checks their work, thrives in well-organized teams, and wants to build lasting trust with clients through consistent, high-quality service, you’ll fit right in.

Please submit a cover letter letting us know why you think you'd be a great fit at Provident. Applications without a cover letter will not be considered.

About Provident Security

Consumer Services
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Unlike most security firms that contract out alarm monitoring or installation services, Provident provides a truly end-to-end solution. We own our own 24/7 central monitoring station in Kerrisdale where we manage security services for our approximately 6,000 Vancouver and Whistler clients.

From our sales process, to customer service, to alarm monitoring and alarm response you will always be dealing with a Provident team member. We do not use sub-contractors and we control every single step of our processes.

Most importantly, Provident is the only company in North America that offers a guaranteed five minute response when your alarm trips.

In addition to system design, installation, monitoring and response, Provident also offers a complete Concierge service. Whether you are away for your home for a few days, or for an extended period, Provident will water your plants, feed your cat, walk your dog, shovel your walkway, stock your fridge or even drive you to the airport.

Provident's unique approach to providing a complete security service was one of the reasons we were recognized as the 2011 Installer of the Year by Security Sales & Integration Magazine as the top security firm in North America. This was the first time that a Canadian firm has been recognized with the award.

For more information about Provident, please visit our website at www.ProvidentSecurity.ca or our blog at www.ProvidentBlog.ca