Job Summary

How you will make an impact:

You will be responsible for overseeing the staff and daily operations of the Catering Department.

As a Catering Supervisor, you will:

• Supervise employees in the Catering Department.
• Assists in the performance appraisal process
• Determine workload requirements from catering orders
• Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
• Meet with function group leaders to discuss setup arrangements; address last-minute changes and resolve problems
• Interact with customers and resolve complaints in a service-oriented manner
• Demonstrate complete understanding of menu items
• Instruct staff on work expectations for catered functions
• Help staff set up rooms to desired specifications
• Assemble and deliver food and supplies to scheduled locations
• Serve food and beverages to guests
• Return food, beverages, serving equipment and utensils to catering facility
• Ensure proper presentation, portion control and maintenance of serving temperatures
• Maintain sanitation and orderliness of all equipment, supplies and utensils
• Ensure proper food preparation by following approved recipes and production standards

About you:

• You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
• A valid driver’s license may be required.
• Minimum of 2 years’ experience with banquet and catering functions with high volume production.
• Proven supervisory skills and experience, capable of motivating, leading, and developing associates.
• Strong people and customer service skills; great at relationship building.
• Creative ability to apply current food trends and presentations to food service operation.
• Excellent communication skills (written and verbal.)
• Able to work in a fast-paced environment and readily acceptable to change work priorities at any time.