Customer Care Associate
Top Benefits
About the role
Customer Care Associate
Do you have a passion for building meaningful relationships?
As a customer care associate, you will collaborate with the customer care team on solutions to make amazing happen. You’ll aid our customers and resolve any outstanding issues.
The customer care associate contract role is based out of our Vancouver, BC office.
Join our collaborative team as a customer care associate!
What you’ll do :
- Provide world class customer service.
- Transact and book services and add-ons for customer orders.
- Communicate with customers over phone and email while maintaining customer relationships.
- Partner with our Home Delivery team and gain insight on operations and logistics.
- Have a direct impact on brand image.
What we’re looking for:
- Strong communication skills (e-mail and phone)
- Highly skilled in customer escalations in similar retail and web retail services
- 1-2 years providing exceptional customer service.
- General computer literacy
Why you’ll love it here:
- Employee discounts on awesome tech from day one
- Flexible health benefits and wellness program
- TFSA and RRSP programs
- 100% matched company pension plan
- Training programs to build new and transferable skills
About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.
We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.
Join our amazing team! We are looking for people just like you.
Annualized base pay range $37,988.00 - $39,988.00
Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.
Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3
About Best Buy Canada
Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations.
Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related accessories and services in Canada.
Best Buy Canada Ltd. operates as a wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY). Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We have approximately 100,000 employees across the United States and Canada. The Best Buy family of brands and partnerships collectively generates billions of dollars in annual revenue and includes brands such as Best Buy; Best Buy Mobile; Best Buy Express; Geek Squad, Magnolia Audio Video; and Pacific Sales.
Customer Care Associate
Top Benefits
About the role
Customer Care Associate
Do you have a passion for building meaningful relationships?
As a customer care associate, you will collaborate with the customer care team on solutions to make amazing happen. You’ll aid our customers and resolve any outstanding issues.
The customer care associate contract role is based out of our Vancouver, BC office.
Join our collaborative team as a customer care associate!
What you’ll do :
- Provide world class customer service.
- Transact and book services and add-ons for customer orders.
- Communicate with customers over phone and email while maintaining customer relationships.
- Partner with our Home Delivery team and gain insight on operations and logistics.
- Have a direct impact on brand image.
What we’re looking for:
- Strong communication skills (e-mail and phone)
- Highly skilled in customer escalations in similar retail and web retail services
- 1-2 years providing exceptional customer service.
- General computer literacy
Why you’ll love it here:
- Employee discounts on awesome tech from day one
- Flexible health benefits and wellness program
- TFSA and RRSP programs
- 100% matched company pension plan
- Training programs to build new and transferable skills
About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.
We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.
Join our amazing team! We are looking for people just like you.
Annualized base pay range $37,988.00 - $39,988.00
Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.
Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3
About Best Buy Canada
Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations.
Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related accessories and services in Canada.
Best Buy Canada Ltd. operates as a wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY). Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We have approximately 100,000 employees across the United States and Canada. The Best Buy family of brands and partnerships collectively generates billions of dollars in annual revenue and includes brands such as Best Buy; Best Buy Mobile; Best Buy Express; Geek Squad, Magnolia Audio Video; and Pacific Sales.