Top Benefits
About the role
Status
Permanent Full-Time
Temporary - Approximate length of assignment, in months
Type of Position
a Replacement
Start Date
Salary
Per hour
Salary Grade
$37.72 - $41.00
Department
York Region -> Legal & Court Services -> Court Services
Location
Provincial Offences York North - 17150 Yonge Street - Newmarket, ON L3Y 8V3 CA (Primary)
Job Description (E)
ABOUT US
Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.
WHAT WE OFFER
Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.
- Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
- Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
- Benefits and Wellness - Employees and their loved ones have access to a comprehensive employer-paid benefits plan that includes extended health, dental and life insurance, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services.
- Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.
ABOUT THE ROLE
This position is responsible for providing operational support to the Provincial Offences Office and Business Operations including collecting defaulted Provincial Offences Act (POA) fine amounts through case assessment and legislative processes using direct negotiation methods, specialized collection assistance and/or commencing legal enforcement proceedings. Also responsible for contact handling, reporting, court management systems/process support, liaising with Provincial partners and collections agencies where appropriate.
WHAT YOU'LL BE DOING
- Acts as a Clerk of the Court as defined by the Courts of Justice Act, liaises with various ministries and government agencies regarding unpaid defaulted fines, driver’s license suspensions/reinstatements and plate denials as appropriate.
- Handles daily internal collection processes and other administrative sanctions or enforcement mechanisms including Final Notices, property tax roll, license suspension and plate denial.
- Lists defaulted fines with third party collections agencies in accordance with approve policies and procedures; provides administrative support to agencies and assists with auditing of agencies.
- Assists with auditing third party collections agency defaulted fine collections performances.
- Collects unpaid fines by contacting debtors, gathers, verifies information; identifies options available to the debtor to secure the payment; negotiates payment terms as per Regional and Provincial Offences policy and procedures.
- Reviews and monitors license suspension files, plate denial files and payment plan files to ensure debtor’s agreements and obligations to pay have been fulfilled and up to date.
- Identifies default accounts requiring legal action, makes recommendations to management for administrative sanctions and civil fine enforcement in accordance with regulations and policies.
- Prepares legal documents to proceed to civil enforcement, and other legal activities such as completion of submission of ‘proof of claims’ to Trustees and filing of claims in courts for garnishment of debtor’s wages or seizure and sales of lands.
- Responds to inquiries and communicates with the public regarding fines.
- Completes follow up and documentation with non-compliant debtors; refers to management for direction.
- Assesses and approves or defers to Justice of the Peace, time extension applications in accordance with POA regulations.
- Reviews and identifies uncollectible accounts; provides management with documentation in support of a write-off recommendation.
WHAT WE'RE LOOKING FOR
- Successful completion of a Post Secondary Certificate/Diploma (1 year or more) in Business Administration, Legal Administration or related field or approved equivalent combination of education and experience.
- Minimum two (2) years experience in the collection of outstanding debts.
- Knowledge of municipal finance and accounts receivable legislation, collection and small claims court methods and procedures.
- Demonstrated knowledge of relevant Standards, Acts and Regulations.
- Knowledge of and ability to use applicable systems and collection software applications.
- Knowledge of Ontario Court of Justice administration procedures and policies.
- Knowledge of general office procedures including records management systems.
- Demonstrated ability in the Region’s core competencies.
- Strong ability to develop relationships and work in a welcoming and inclusive environment, where diversity is celebrated and where everyone can develop to their full potential.
- Sound verbal and written communication skills required, and the ability to deal effectively and efficiently with Regional staff, the public, counsel and other government agencies.
Council Approval Date
Scheduled Weekly Hours
35
Scheduled Shifts
Operational Hours
Close Date
August 6, 2025
of Hires Needed
1
Union
CUPE Local 4900
.
Please apply online by 5:00PM EST of the closing date indicated above.
All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.
York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email careers@york.ca or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment.
About York Region
The Regional Municipality of York is made up of nine cities and towns, and we provide services to 1.2 million residents, 54,000 businesses and 650,000 employees. We have a two-tier government structure, with services provided both by York Region our local-area municipal governments.
At York Region, we know that a healthy and productive workplace is vital to the success of any organization. And year after year, we're recognized as one of the best employers because of what we offer to our employees. Our progressive, collaborative and accountable culture attracts top talent that is driven by a desire to shape and serve the growing community in which we live and work.
Top Benefits
About the role
Status
Permanent Full-Time
Temporary - Approximate length of assignment, in months
Type of Position
a Replacement
Start Date
Salary
Per hour
Salary Grade
$37.72 - $41.00
Department
York Region -> Legal & Court Services -> Court Services
Location
Provincial Offences York North - 17150 Yonge Street - Newmarket, ON L3Y 8V3 CA (Primary)
Job Description (E)
ABOUT US
Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.
WHAT WE OFFER
Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.
- Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
- Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
- Benefits and Wellness - Employees and their loved ones have access to a comprehensive employer-paid benefits plan that includes extended health, dental and life insurance, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services.
- Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.
ABOUT THE ROLE
This position is responsible for providing operational support to the Provincial Offences Office and Business Operations including collecting defaulted Provincial Offences Act (POA) fine amounts through case assessment and legislative processes using direct negotiation methods, specialized collection assistance and/or commencing legal enforcement proceedings. Also responsible for contact handling, reporting, court management systems/process support, liaising with Provincial partners and collections agencies where appropriate.
WHAT YOU'LL BE DOING
- Acts as a Clerk of the Court as defined by the Courts of Justice Act, liaises with various ministries and government agencies regarding unpaid defaulted fines, driver’s license suspensions/reinstatements and plate denials as appropriate.
- Handles daily internal collection processes and other administrative sanctions or enforcement mechanisms including Final Notices, property tax roll, license suspension and plate denial.
- Lists defaulted fines with third party collections agencies in accordance with approve policies and procedures; provides administrative support to agencies and assists with auditing of agencies.
- Assists with auditing third party collections agency defaulted fine collections performances.
- Collects unpaid fines by contacting debtors, gathers, verifies information; identifies options available to the debtor to secure the payment; negotiates payment terms as per Regional and Provincial Offences policy and procedures.
- Reviews and monitors license suspension files, plate denial files and payment plan files to ensure debtor’s agreements and obligations to pay have been fulfilled and up to date.
- Identifies default accounts requiring legal action, makes recommendations to management for administrative sanctions and civil fine enforcement in accordance with regulations and policies.
- Prepares legal documents to proceed to civil enforcement, and other legal activities such as completion of submission of ‘proof of claims’ to Trustees and filing of claims in courts for garnishment of debtor’s wages or seizure and sales of lands.
- Responds to inquiries and communicates with the public regarding fines.
- Completes follow up and documentation with non-compliant debtors; refers to management for direction.
- Assesses and approves or defers to Justice of the Peace, time extension applications in accordance with POA regulations.
- Reviews and identifies uncollectible accounts; provides management with documentation in support of a write-off recommendation.
WHAT WE'RE LOOKING FOR
- Successful completion of a Post Secondary Certificate/Diploma (1 year or more) in Business Administration, Legal Administration or related field or approved equivalent combination of education and experience.
- Minimum two (2) years experience in the collection of outstanding debts.
- Knowledge of municipal finance and accounts receivable legislation, collection and small claims court methods and procedures.
- Demonstrated knowledge of relevant Standards, Acts and Regulations.
- Knowledge of and ability to use applicable systems and collection software applications.
- Knowledge of Ontario Court of Justice administration procedures and policies.
- Knowledge of general office procedures including records management systems.
- Demonstrated ability in the Region’s core competencies.
- Strong ability to develop relationships and work in a welcoming and inclusive environment, where diversity is celebrated and where everyone can develop to their full potential.
- Sound verbal and written communication skills required, and the ability to deal effectively and efficiently with Regional staff, the public, counsel and other government agencies.
Council Approval Date
Scheduled Weekly Hours
35
Scheduled Shifts
Operational Hours
Close Date
August 6, 2025
of Hires Needed
1
Union
CUPE Local 4900
.
Please apply online by 5:00PM EST of the closing date indicated above.
All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.
York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email careers@york.ca or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment.
About York Region
The Regional Municipality of York is made up of nine cities and towns, and we provide services to 1.2 million residents, 54,000 businesses and 650,000 employees. We have a two-tier government structure, with services provided both by York Region our local-area municipal governments.
At York Region, we know that a healthy and productive workplace is vital to the success of any organization. And year after year, we're recognized as one of the best employers because of what we offer to our employees. Our progressive, collaborative and accountable culture attracts top talent that is driven by a desire to shape and serve the growing community in which we live and work.