Top Benefits
About the role
Position Tile: A3S Application Admin
Schedule: Full-time (Monday Friday) 9:00am-5:00pm
Role Overview
As our IoT Platform Administrator, you will serve as the primary point of contact for all aspects of our IoT ecosystems, including user account management, permissions and access control, device connectivity troubleshooting, platform configuration, and end‑user training. Your work will ensure that internal teams, dealers, and end customers can securely connect, monitor, and manage their Greenworks® smart equipment seamlessly.
Key Responsibilities
- User & Access Management
- Provision and deprovision of user accounts
- Assign and audit roles/permissions within our IoT platforms
- Connectivity Troubleshooting
- Diagnose and resolve device‑to‑cloud connectivity issues
- Analyze logs and metrics; escalate complex issues to engineering
- Monitoring & Reporting
- Implement and maintain monitoring dashboards for system health
- Generate and distribute regular usage and performance reports
- Training & Documentation
- Develop clear, concise training materials (guides, videos, FAQs)
- Conduct workshops and webinars for internal teams, dealers, and end‑users
- Collaboration
- Partner with IT, Product, and Engineering teams on feature rollouts
- Coordinate firmware updates, new integrations, and platform enhancements
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
- 2+ years in an application or System Administrator role, preferably with IoT or cloud platforms
- Hands‑on experience with one or more IoT platforms (e.g., AWS IoT Core, Azure IoT Hub, Google Cloud IoT)
- Strong understanding of identity and access management (LDAP, Active Directory, IAM)
- Excellent problem‑solving skills and a customer‑focused mindset
- Strong written and verbal communication skills
Why Join Us?
At Greenworks Tools Canada, you’ll be part of a fast‑growing team at the forefront of smart‑equipment innovation. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth—plus the chance to make a tangible impact on the future of outdoor power equipment.
About Greenworks Tools Canada
Greenworks is the leader in battery-powered outdoor power tools for DIY-consumers and landscaping professionals. Our company distributes Greenworks-branded and private label products, as well as products for an extensive network of Original Equipment Manufacturers. With a robust lineup of Greenworks-branded products including 24V, 40V, 60V, 80V, and commercial-grade 82V battery-powered cordless outdoor power tools, a full line of corded equipment and reel mowers, Greenworks offers the right tool for every job.
Top Benefits
About the role
Position Tile: A3S Application Admin
Schedule: Full-time (Monday Friday) 9:00am-5:00pm
Role Overview
As our IoT Platform Administrator, you will serve as the primary point of contact for all aspects of our IoT ecosystems, including user account management, permissions and access control, device connectivity troubleshooting, platform configuration, and end‑user training. Your work will ensure that internal teams, dealers, and end customers can securely connect, monitor, and manage their Greenworks® smart equipment seamlessly.
Key Responsibilities
- User & Access Management
- Provision and deprovision of user accounts
- Assign and audit roles/permissions within our IoT platforms
- Connectivity Troubleshooting
- Diagnose and resolve device‑to‑cloud connectivity issues
- Analyze logs and metrics; escalate complex issues to engineering
- Monitoring & Reporting
- Implement and maintain monitoring dashboards for system health
- Generate and distribute regular usage and performance reports
- Training & Documentation
- Develop clear, concise training materials (guides, videos, FAQs)
- Conduct workshops and webinars for internal teams, dealers, and end‑users
- Collaboration
- Partner with IT, Product, and Engineering teams on feature rollouts
- Coordinate firmware updates, new integrations, and platform enhancements
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
- 2+ years in an application or System Administrator role, preferably with IoT or cloud platforms
- Hands‑on experience with one or more IoT platforms (e.g., AWS IoT Core, Azure IoT Hub, Google Cloud IoT)
- Strong understanding of identity and access management (LDAP, Active Directory, IAM)
- Excellent problem‑solving skills and a customer‑focused mindset
- Strong written and verbal communication skills
Why Join Us?
At Greenworks Tools Canada, you’ll be part of a fast‑growing team at the forefront of smart‑equipment innovation. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth—plus the chance to make a tangible impact on the future of outdoor power equipment.
About Greenworks Tools Canada
Greenworks is the leader in battery-powered outdoor power tools for DIY-consumers and landscaping professionals. Our company distributes Greenworks-branded and private label products, as well as products for an extensive network of Original Equipment Manufacturers. With a robust lineup of Greenworks-branded products including 24V, 40V, 60V, 80V, and commercial-grade 82V battery-powered cordless outdoor power tools, a full line of corded equipment and reel mowers, Greenworks offers the right tool for every job.