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Customer Service Advisor

Volkswagen20 days ago
Charlottetown, PE
$40,000/year
Mid Level
Full-time

Top Benefits

Dental care
Extended health care
Vision care

About the role

We are now currently looking for a Full-Time Service Advisor to join our Brown’s Volkswagen Team. * Opportunities to expand and advance your career within the company Key Responsibilities: * Contribute to the operational effectiveness of the Service Department and in receiving positive CES results. * Ensure all vehicles advance through the shop in a timely and efficient manner. * Conduct active vehicle side service consultation, documenting any customer concerns and update customers on the status of their vehicle throughout the day as required * Will be required to take calls regarding technical and service related inquiries * Listen to customers’ account of issues and symptoms to better understand what the problem is * Provide customer with an estimate of these expenses for resolving the problem Requirements * Ability to communicate technical information preferred * Honest and professional, a strong team player * Strong problem solver * Excellent communication and interpersonal skills * Personable and presentable * Driven to provide the highest level of customer service at all times * Valid Drivers License, Clean driving abstract. * This list is not all inclusive Job Type: Full-Time Hrs/week Experience: * Customer Service: (Preferred) Email [Email hidden]

Job Type: Full-time

Pay: $40,000.00 per year

Additional pay:

  • Bonus pay

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Charlottetown, PE: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 3 years (preferred)

Work Location: In person

Expected start date: 2025-07-07

About Volkswagen

Motor Vehicle Manufacturing
5001-10,000

Volkswagen is a brand for the heart and for the people – likeable, great quality with trend-setting designs – from the T1 and the Beetle to the Golf and today’s ID. Buzz. We are carrying over Volkswagen’s traditional strengths into the new world of mobility. Carbon neutral. Digital. For all. We’ll achieve this with a highly motivated team. Together, we’ll make Volkswagen a love brand!

Legal notice: https://www.volkswagen.de/de/mehr/rechtliches/legal-notices-social-media.html

Imprint: https://www.volkswagenag.com/en/meta/provider-identification.html

DAT: https://www.volkswagen.de/de/mehr/rechtliches/dat.html