Job Summary
Reporting to the CFO, the Credit Manager plays a crucial role in overseeing the credit and collections processes within the organization. This position is responsible for managing accounts receivable, ensuring timely payments, and maintaining healthy customer relationships. The ideal candidate will demonstrate strong analytical skills, attention to detail, and the ability to negotiate effectively with clients while ensuring compliance with company policies.

The ideal candidate will come from a credit background in manufacturing.

Duties

• Manage and oversee the accounts receivable process, ensuring accurate and timely billing and collections.
• Perform account reconciliation to maintain accurate financial records.
• Utilize accounting software to track credit limits, payment histories, and outstanding balances.
• Negotiate payment terms with clients to facilitate timely collections while maintaining positive relationships.
• Provide exceptional customer service by addressing client inquiries and resolving issues related to billing or payments.
• Collaborate with the accounts payable team to ensure seamless financial operations.
• Maintain detailed records of all credit-related transactions and communications.
• Analyze credit data and financial statements to assess risk and make informed credit decisions.
• Train and mentor junior staff in credit management best practices.

Skills

• Completion of post-secondary education or equivalent
• Completion of Certified Credit Professional (CCP) preferred.
• Previous management experience is preferred.
• Proficiency in accounting software, for managing financial data.
• Minimum of five (5) years of collections experience essential.
• Understanding of security processes in Canada (Personal Property Security Act) and the U.S. (Uniform Commercial Code) to insure the well-being of inventory exposure at the Dealership level is required.
• Must understand all accounts receivable processes including pricing and discount structures for all segments of customers
• Leadership and direction for sensitive money issues is crucial
• Must understand the concepts involved in manufacturing and marketing of farm equipment for the dealer base of North America
• Excellent customer service skills to foster positive relationships with clients.
• Knowledge of accounts receivable processes and best practices.
• Ability to negotiate effectively while maintaining professionalism.
• Strong Microsoft Office skills

This role is essential for maintaining the financial health of the organization while supporting our commitment to excellent customer service.

Compensation is based upon qualifications and related experience.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Schedule:

• Monday to Friday

Experience:

• Accounts receivable: 5 years (required)
• Commercial collections: 5 years (required)
• credit in manufacturing: 3 years (required)

Work Location: In person