Commercial Credit Adjusters Ltd. is seeking full-time, energetic and motivated individuals who are interested in a career within the Collections Industry. Successful candidates will receive paid training, competitive wages and a commission structure. Immediate openings available!

What We Offer:

• Full-time hours with flexible shift options

• Subsidized public transit

• Group benefit plan

• Convenient downtown location and on-site security

• Opportunities for professional development and growth

• Friendly, supportive and diverse work environment

• Excellent experience and opportunity to gain knowledge of the credit industry; including credit reporting, credit repair and personal budgeting

• Competitive commission structure

Responsibilities:

• Using a variety of tools (Facebook, 411 etc.) you will investigate sources that lead to the location of a displaced consumer or debtor

• Investigate sources in an effort to locate assets on personal and/or commercial accounts

• Document in house systems with details of file activity

• Establish contact with consumers (by telephone) to determine and confirm if findings are accurate

• Negotiate payment of debts in accordance with client and company guidelines

• Investigate and advise on different forms of payment and/or settlement options

• Clearly document/update files on the system to support file activity

• Uphold the CCA Code of Conduct by ethically treating each consumer with integrity, honesty, dignity and respect at all times

Qualifications:

• 3rd party collections or Skip Tracing experience considered an asset

• Customer service and call centre experience considered an asset

• Strong investigative skills

• Excellent verbal and written communication

• Self-motivated, goal and detail oriented

• Sound decision making and judgement

• Strong organizational skills

• Dedicated and ethical

• Ability to work individually and with a team in a fast paced environment

• Solid computer skills

• Strong grasp of the English language

• Ability to think outside of the box to reach a solution

• Successful candidates will be subject to a criminal record check

Requirements:

• To meet provincial licensing requirements, candidates holding a Work Permit must ensure it has at least 6 months of validity remaining at the time of application

No previous experience is necessary! CCA offers licensing as well as a unique training program that focuses on negotiation skills, financing options and investigative techniques.

Since 1991, CCA has been a highly respected industry leader in Accounts Receivable Management Services across Canada. We look forward to making you a part of our team!