Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:

Food Bank Coordinator provides wholistic care (physical, emotional, and spiritual) to Gitxsan Lax’Yip (Gitxsan nation) through integrated ministry of guests of the food bank of the community.

RESPONSIBILITIES:

Community & Family Services:

• Conducts initial intake assessments determining immediate needs and supports needed by the guest.
• Provides emergency assistance services or referrals (i.e., shelter, clothing etc.) in accordance with policy.
• Prepares and meets with guests to distribute food hampers and other items as required.
• Prepares and submits reports and program evaluations as required.
• Provides direction for volunteers.
• Ensures adherence to Food Banks BC/Canada standards.
• Records and reports statistics via electronic databases. (SharePoint, Link2Feed, Client Management Systems, Logbooks, Excel, etc.)
• Audits logbook notes alongside the statistical reporting page to ensure statistical accuracy, notify the Community Ministries Supervisor of operational trends and make necessary recommendations.
• Assists in completing kitchen and janitorial inventory and reports information to Head Cook and Community Ministries Supervisor.
• Maintains a high level of confidentiality.
• Receives (and/or declines) and sorts/organizes non-monetary donations according to Food Safety regulations.
• May have to arrange to discard items that are not usable in accordance with policy.
• Maintains a clean and organized workspace, including the intake office and food storage room.
• Maintains confidentiality with all guests and donor records.
• May assist by thanking donors and providing written receipts and thank you cards or letters for all donations as appropriate.
• Ensures all contact with donors, staff, volunteers, and the general public are courteous and professional.
• Always treat guests and co-workers with respect and dignity.
• Networks and refers to The Salvation Army, government, and community social service providers to coordinate resources for the benefit of guests and programs when necessary.
• Ensures proper safety precautions and hygiene standards are followed, including Universal Precautions.
• May carry out inspection/security checks of property and grounds in accordance with policies and procedures.
• Complies with all safety procedures.
• Ensures proper lifting, twisting & reaching techniques are used during job performance.

CRITICAL RELATIONSHIP MANAGEMENT

Governance Boards and Councils: None.

Internal: This position works closely with the Chaplains, Divisional Youth team, and the Area Commander.

External: Public members, volunteers, and Food Banks BC/Canada.

MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY:

• This position reports to the Area Commander.
• Provide guidance and in-scope supervision to Ministry volunteers.

FINANCIAL AND MATERIALS MANAGEMENT:

• Uses or maintains organization assets in accordance with established guidelines.
• Responsible for safekeeping of equipment and property
• Regular responsibility for minor financial matters and for wise use of own resources.
• Authorized to spend, disburse, or collect small amounts of cash.
• The Incumbent has very little input into the annual budget or revenue projections.

WORKING CONDITIONS:

The Incumbent will work under the following disagreeable conditions:

• Dirt/dust/ temperature variations
• Work-related stress
• Angry and abusive people

The Incumbent may be exposed to the risk of minor harm, injury, or illnesses due to:

• Physical attacks by others
• Exposure to infectious diseases
• Exposure to pests and vermin
• Emergency response situations (fire, bomb threat, etc.)
• Other potentially dangerous situations
• Exposure to companion animals and their effects

The Incumbent must take the following precautionary measures (in addition to health and safety rules):

• Universal Precautions
• Follow procedures established by policy and legislation.
• Immunization for Hepatitis B and vaccination against tuberculosis and flu are suggested.
• Non-Violent Crisis Intervention Training

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS:

Education, Qualifications and Certifications:

• Completion of a formal post-secondary/college program of two academic years.
• Alternative combination of education and experience might be considered

Experience and Skilled Knowledge Requirements

• A minimum of one (1) year prior related experience.
• Valid driver’s license and clean driver’s abstract.

Skills and Capabilities:

• Education relating to the position.
• Good understanding of family system dynamics.
• Excellent interpersonal skills and ability to work cooperatively and effectively with others in a team setting.
• A self-starter, creative and innovative. Able to be proactive in strategic planning and implementation.
• Good administrative, organizational, written, and verbal communication skills.
• Good supervisory, delegation and development skills.
• Good computer skills; literate with MS Office
• The ability to work in an environment of confidentiality and change.
• The understanding that this is a ministry position and as such must be willing to work a flexible schedule.
• The performance of the job requires a moderate amount of computer work, occasionally lifting/moving equipment, loading/unloading trucks (emergency disaster response), performing walkabouts.
• The Incumbent is required to lift up to 50 pounds.
• The performance of the job requires attentive listening (empathy to guests/volunteers/co-workers) and the ability to give directions.
• Requires monitoring of the environment, security cameras and attentiveness when interacting with guests.
• Good team and interpersonal skills.
• Good computer skills and organizational skills.
• Fluent in spoken and written English and Gitxsan is an asset.
• Willingness and ability to complete training as required by contract or The Salvation Army.
• Willingness and ability to complete WHMIS & Universal Precautions training (to be completed during probation period).
• Willingness and ability to complete online new hire health and safety training (to be completed during probation period).
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry)

Compensation:

The target hiring range for this position is $45,416.03 to $56,770.04 with a maximum of $68,124.04.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email

Recruitment.Accommodations@salvationarmy.ca

if you have a need for any accommodation and we will be pleased to discuss this with you.