Seasonal Sales Support - Montréal (Sept- Dec)
About the role
Job Description Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our Client s. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy.
As a Seasonal Team Member you will:
- Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
- Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
- Assist with engraving station where applicable.
- Accurately lead floor waiting list if applicable.
- Ensure hospitality area is fully stocked, orderly and clean.
- Communicate with management any potential service issues with waiting clients.
- Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
- Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
- Assist with inventory and special projects as needed.
EXPERIENCE Required:
- Ability to work non-traditional business hours including nights, weekends and holidays.
- Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
- Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
- Capability to work with a diverse client base.
- Ability to work in a fast-paced, changing environment.
- Authorization to work in Canada
Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at CanadaHR@tiffany.com to let us know and we will work with you to meet your needs. We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.
About Tiffany & Co.
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.
Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.
The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.
Seasonal Sales Support - Montréal (Sept- Dec)
About the role
Job Description Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our Client s. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy.
As a Seasonal Team Member you will:
- Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
- Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
- Assist with engraving station where applicable.
- Accurately lead floor waiting list if applicable.
- Ensure hospitality area is fully stocked, orderly and clean.
- Communicate with management any potential service issues with waiting clients.
- Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
- Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
- Assist with inventory and special projects as needed.
EXPERIENCE Required:
- Ability to work non-traditional business hours including nights, weekends and holidays.
- Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
- Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
- Capability to work with a diverse client base.
- Ability to work in a fast-paced, changing environment.
- Authorization to work in Canada
Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at CanadaHR@tiffany.com to let us know and we will work with you to meet your needs. We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.
About Tiffany & Co.
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.
Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.
The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.